Duck Bao
Park Place Spirits

Park Place Spirits

10050 De Anza Blvd, Cupertino, United States Of America, 95014

Kitchen • Seafood • American • Unspecified


"I am very disappointed by the service. there were so many things wrong when they were charged for 3 courses during Valentine's Day! here to name a few: first, the host tried to sit in the outside for a 3-course dinner. the lounge table and seats are much lower than a standard dinner height. then we asked to move inside and sat on a community table for Valentine's Day. I hadn't expected to share table with someone else, especially we had a dinner reservation. Secondly, we waited almost 30 minutes and no server came by. later we found out that bartender was too busy making cocktails and no time to serve tables assigned to him. I think manager should help in this situation, but nothing happened. we had to literally ask ourselves for the bartender attention. After barkeeper had taken over the orders, it took about 30 minutes to serve the first appetizers and it was a wrong order. at the time we could not even get the attention of our bartender because he was too busy at the bar. then it took another 30 minutes to serve me a main course while my date had to wait for eating. after another long waiting period he finally got his main course, but the next court was missing. we had no choice and started eating. my steak has already become cold. to give them an idea, we came to the restaurant at 7:15 o'clock and the main course was served at 9 o'clock. it's so bad! the missing next-court finally came when we almost ended our meal personally, I don't think the bartender should all take blame. I hope that management can give the manager and all the staff a proper training. this is my first and also the last time to visit the restaurant. I'm sorry, I'm not coming back soon."

Parkview Kitchen And Spirits

Parkview Kitchen And Spirits

10030 S. De Anza Blvd. Cupertino, CA 95014, 95014-2270, United States

American • Californian • Continental • Breakfast-brunch


"I am very disappointed with the service. There were so many things went wrong at dinner when they charged premium for 3-course meals during Valentines day! Here to name a few: Firstly, host tried to seat us at the outdoor lounge area for a 3-course dinner. The lounge table and sits are much lower than a standard dinner table height. Then we requested to move inside and got seated at a communal table for Valentines day. I totally didn’t expect to share table with someone else especially we had a dinner reservation. Secondly, we waited almost 30mins and no server came by. Later we found out that bartender was too busy making cocktails and no times to serve tables that assigned to him. I think manager should help out in such situation but nothing happened. We literally had to beg to get the bartender attention. After bartender took the orders, it took about 30 mins for them to serve first appetizer and it was a wrong order. At the time, we couldn’t even get our bartender’s attention because he was too busy at the bar. Then it took another 30 mins for them to serve me a main course while my date had to continue waiting for his meal . After another long wait, he finally got his main course but the side dish was missing . We had no choice and started to eat m. Also, my steak already turned cold. To give you an idea, we arrived the restaurant at 7:15PM and main course was served at 9PM. This is how bad it is! The missing side dish finally arrived when we almost finished our meals Personally, i don’t think the bartender should take all blames. I hope the management can give more proper training to the manager and all staff. However, this is my first and also the last time to visit the restaurant. Sorry, I won’t be coming back anytime soon."