Espresso Over Ice
Kushala Sip Coffee House

Kushala Sip Coffee House

335 Main Street, Stoneham, 02180, United States Of America

Pizza • Salad • Casual • Coffee


"I was the only customer in the restaurant with three employees behind the counter, yet it took 7 minutes for me to receive my medium hot vanilla latte. The plain croissant I ordered was cold and dry, and I believe the employee should have offered to warm it up. While I cannot comment on the quality of the coffee as I am not a connoisseur, my latte was only okay. I paid over $13 for my order, which I felt was not worth it. In the past, I have never had a good experience with the food at this establishment as it is overpriced for the quality. The restaurant is always very clean, including the restroom. There is plenty of parking in the back lot and outdoor seating available on Main Street without umbrellas. The indoor seating has clear Covid dividers, which I found off-putting and not cozy. Additionally, there are signs on the tables that suggest parties of 3 or 4 are not allowed to dine in. The floor still has arrows and signs indicating to stay 6 feet apart, and employees are wearing masks. Signs also indicate that all employees are fully vaccinated and state that vaccinated individuals do not need to wear masks. The smell inside the restaurant was not pleasant, contrary to what one might expect from a coffee shop. The walls are adorned with art available for purchase, and the only music played is by DJ Juan Cordova, which may not be enjoyable for everyone. When paying, the computer prompts tip options, which I dislike as it requires tipping for a service not yet received. Overall, my experience was not satisfactory due to the long wait time and average quality of the food and drink."