"Middle aged black women with no customer service skills was very rude and ignorant on 06/17th @2:50 pm. I Attempted to call in my order but was told I had to give my card number over the phone(which banks do not recommend for fraud purposes) Arrived to the store a short time later and was told a 30 min wait, I advised her I tried to call in my order but credit card number was requested, which is not good to do for a Customer and she replied “cause y’all play too much, call in orders and don’t pick up.” I asked her who is “y’all “, people of the same skin tone as yours?? She asked if I’m sure I want to place an order cause she’s busy, so i walked out and proceeded to the Monee location, which is less ghetto, had better food, cost less and most importantly, people who work there that appreciate my business and know how to act accordingly!!! Also there has been several carjackings at the Chgo Heights location, security guards are needed to get chicken, smh! Terrible location and need to be closed!!"
