"Let me start by saying the food saved this review from being 2 stars. I was alone for dinner, so since this Ruth's Cris was connected to our hotel, and I had not eaten at a Ruth's Cris in almost 20 years, I decided to splurge and have a good steak dinner. I chose to sit at the bar so as not to take up a table. The bar was fairly busy with patrons when I arrived, but after 10 minutes it decreased to about a 1/3 full. I ordered a glass of red wine, the wedge salad, and the classic filet, medium-rare. The wine and salad arrived in a reasonable amount of time and both were good. The lettuce was okay; the bleu cheese crumbles+dressing and bacon crumbles elevated it to good. My filet took awhile to arrive. When it did, it was closer to medium-well than medium-rare. For the first time in my life, I sent the steak back. Another ~15 minutes went by and the manager himself delivered my steak, take 2. This one was properly cooked: medium-rare, and it very good. A while after I finished 1 of the 3 bartenders asked if I was done, and I asked for a dessert menu. I opted for the cheesecake with berries. Another ~15 minutes went by and it arrived. The cheesecake was probably the best part of the whole meal, but I don't know why it took almost 15 minutes to bring it to me unless they had to make it from scratch. There did not seem to be a lack of wait staff, the ones at the bar appeared experienced, the restaurant was ~1/2 full, so I can only guess the cooking staff was the issue. I say that because I heard a table near the bar had an issue with their food, and the manager had to come out to another couple at the bar and smooth them over for their experience. As I said, the food was good and it saved this review from being 2-stars. The staff attentiveness was sporadic, and neither the bar nor the tables were more than 1/2 full while I was there. Atmosphere is upscale steak house: if you've been to a Ruth's Chris before, you know what to expect. So all in all, I will keep my future visits to high-end/high-priced steak houses to other venues. Feel free to give this Ruth's Chris a try for the food, but don't have plans to be anywhere after dinner because you could be here awhile."
