Phone: +19722502244
Address: 17840 North Dallas Parkway Dallas, TX 75287, 75287-7301, United States
City: Dallas
Menu Dishes: 32
Reviews: 11031
Website: https://ruthschris.com/dallas
"I’m writing to express my disappointment and provide some much-needed feedback. I chose your restaurant to celebrate my 38th anniversary because I expected nothing less than an exceptional experience. The food was excellent, as anticipated, and the reservation process through OpenTable was smooth. The atmosphere initially impressed, but it quickly unraveled when you allowed a couple, dressed in flip-flops, spandex shorts, and a t-shirt, to dine in the main area. Your website clearly states that such attire is unacceptable for fine dining and should be limited to the bar area, but this policy was blatantly ignored. It completely ruined the upscale experience I was hoping for when I carefully researched places to celebrate a special occasion. It wasn’t just disappointing; it was disrespectful to patrons who take the dress code seriously. I’ll be posting this feedback on OpenTable and Yelp to ensure future customers know not to expect fine dining here. The sight of someone in flip-flops and inappropriate attire was unacceptable, especially for a $300 meal. I will never return after this experience, and frankly, you should be embarrassed by how your staff handled things on 10/10/2024. I suggest you either enforce your dress code or remove it from your website because clearly, you’re not following your own standards."
All prices are estimates on menu.
Dallas, a vibrant city known for its Tex-Mex cuisine, barbecue, and Southern comfort food, offers a bustling arts scene, rich history, and is a hub for business and culture in Texas.