"I 've been coming to Pearl 's since it opened (I even praised the restaurant twice on my food and wine website) but tonight was my last visit. It has gone downhill, perhaps since the owner, Rebecca Charles, is rarely there. The service was so unfriendly I understand if there was a wait but nobody asked if we wanted drinks while we waited (and I don 't mean complimentary drinks, just something to purchase while we waited). There was virtually no other communication after we were assured of getting seats in about 20 minutes so after waiting nearly an hour, we finally left and ate just down the street at Palma which turned out to be fantastic food and service, beautiful atmosphere and a much better, welcoming vibe than the unfriendly one at Pearl."