"My friend and I shared a large bowl of cow heel soup along with an order of fried chicken and fried rice. We requested that the soup be divided into two bowls, which is why our photo only shows half of it. Overall, the food was decent. I was a bit hesitant to try the cow heel since I had never had it before, but I was pleasantly surprised! It reminded me of the beef tendon often served in dim sum. The soup was rich in collagen and included ground peas, taro, and some corn, making it very filling.
However, we did have a significant issue with the billing process that left a sour taste in our mouths. When my friend went to the register to ask about the total, the cashier printed out a bill showing the total amount but left the tip section blank. The receipt was not itemized, so we couldn't see the individual prices of the items we ordered. My friend felt something was off and insisted on seeing an itemized bill. To our surprise, it turned out that a 15% tip had already been included in the total. Yet, when they printed the copy for us to sign, the tip line remained blank. If you weren't paying attention, you might have ended up tipping an additional 15%.
The cashier admitted that the total already included the tip, which was clearly a deliberate tactic to confuse customers into paying more. It's disappointing to discover that they operate this way, lacking honesty and integrity in their business practices."
