"I recently had an incredibly disheartening dining experience at Main Street Social in Libertyville, and I feel compelled to share the shocking mistreatment we endured. Last Saturday night, my party of two had made a reservation for 7:00 pm. We arrived on time, and the hostess checked us in promptly, which initially seemed promising. However, what happened next left us utterly stunned. As the hostess was about to lead us to our table, another couple of two arrived without a reservation. It was evident that the hostess was familiar with them, as they engaged in a lengthy conversation. What makes this situation even more appalling is that, not only did the hostess open a conversation with them, but he also proceeded to seat them at a table, completely ignoring us and leaving us standing by the door. The couple that he escorted to their table looked at us with sympathy and acknowledged the rudeness of the situation. They were appalled by the hostess 's actions, and they made it clear that what he had just done was exceptionally impolite. Feeling humiliated and disregarded, I decided to approach the chef to express my concerns. Unfortunately, my attempt to communicate the issue fell on deaf ears, as the chef responded with indifference and a dismissive ok. This experience was not only embarrassing but also left us deeply disappointed in the lack of professionalism and courtesy displayed by the staff at Main Street Social. No customer should ever be treated in such a disrespectful manner, regardless of party size or any other factor. I strongly advise against dining at Main Street Social, as the blatant favoritism and appalling treatment we encountered are inexcusable. Our evening was marred by this incident, and we left the restaurant feeling disheartened and disrespected. In summary, my visit to Main Street Social was an absolute nightmare, and I would discourage anyone from dining there. This establishment clearly prioritizes certain customers over others, and such unprofessional behavior is unacceptable in any dining establishment. Service: 1"
