Greek Salad Greek Salad
Panera Bread

Panera Bread

30 Mall Dr W, 07310, Jersey City, US, United States

Casual • Salads • Healthy • Chicken Tortellini


"This is so far the worst customer service I have seen in a restaurant or fast food in NJ.After delaying our food because of their mistake for thirty minutes, we had to ask them twice what happened , almost every customer came and left, turned out we weren't in the system. They finally found our food order, after ten minutes we got our food . But a moment after we sat down, someone asked us to leave, because they need to clean, it was 7:45 -50. (Store clothes at 8) . Then we said where we can sit? then he said outside. We went outside, sit down, thirty seconds later someone came and said you can't sit, we close at eight . And it wasn't even eight yet.We had a kid with us for ducks sake. Then we explained what has happenex , she said she doesn't care and a guy, came back said he is the manager, a guy in his thirty, dark hair, and with uniform, and told us if we don't leave, he will do this and that. I mean we are talking about a few minutes just to finish our food. He stayed for five minutes to explain/shout on us while we could have finished our sandwich by then.The whole situation was murky and felt like the store folks presumed something about us, like racially or ethnically. And we needed only one table and we normally clean after ourselves. I mean seriously?WORST customer service ever,Never will come back unless PB corproate responds to this unacceptable behaviour."