"I went to the restaurant last Saturday at 8:40. It was a very busy night when Rutland had his Halloween parade. I was greeted by a host named Sara who told me that restaurant is very busy and they don't take more tables. I said I don't need a table and I just wanted to order the dessert. I was with my autistic son and the dessert was for him. Sara then told me that the restaurant had been sold completely out of the food and was not a dessert left. Since I asked a few questions in disbelief, a waitress named Lexi has come into the conversation, which she regrets, but they can't sit more tables. I explained again, I don't have to sit, I just wanted to order Dessert, go for my son. Lexi, saw me in the eye and said we had nothing left. No food. The restaurant was so busy that they sold from each dessert on the menu. At this point I went past the hostess and told them I would go to the bar to have a drink. I went to the very crowded bar and was greeted by a nice bartender, who gave me a dinner menu and asked if you guys eat? What? There's food? It is still possible to order? The same menu as the dining room? Why? I ordered a sandwich and 6 desserts to go! I'm not sure if the waitress just didn't want to stick with a late table or what the problem was, but I definitely don't think it's going to be blatant. I've been working in the hospitality industry for over 20 years, closing at 9 a.m. on a Saturday night is early no matter where you are geographically located, but just because a restaurant closes at 9 a.m. does not mean that a server is done or will leave at that time and it was 8:40 a.m. not 9 when I arrived. These two young ladies were insane and insensitive. It was clear that my son was moved, and a little kindness and good customer service would have gone a long way. Something as simple as let me know that the main dining room was closed, but I was welcome to order in the bar would be appreciated and much better than such an absurd line of Bullcrap. Table 24, I was very disappointed, these young ladies represented you badly and have no business in the hospitality industry. I give your bartender a 5-star rating though!"
