"I visited Sophie's Cuban Cuisine for lunch on a Sunday for the first time. The oxtails were tender, and the rice had a good texture, but I unfortunately found a piece of clear plastic in my meal. When I mentioned it to the cashier, who also served the food, she dismissed my concern and showed little interest. I asked if this was how they treat their customers, but she seemed indifferent and did not offer any compensation. Be cautious when dining here, as the customer service leaves a lot to be desired."
