"I've always had positive experiences with the customer service here, but this was my first time dining in the restaurant. Unfortunately, I must say my first breakfast experience was disappointing. The food was both under-seasoned and undercooked. The bacon was not crispy, the ham was only cooked on one side and had a rubbery texture, and the sausage seemed boiled rather than fried, lacking that desirable crispy exterior. Everything tasted quite bland, including the toast that wasn't even toasted. Overall, it was one of the worst meals I've ever had. The bacon didn’t taste like bacon, the ham was flavorless, the toast was mushy, and the hash browns were forgettable. The huevos rancheros were quite basic as well. My wife mentioned that the rice was the highlight of the meal. I understand it’s a casual spot, but for twenty-six to twenty-seven dollars, Gus Jr., you really need to step up your game."
