Hilachas
Puchica Guatemalan Grill

Puchica Guatemalan Grill

4523 Sepulveda Blvd, 91403, Sherman Oaks, United States

Grill • Spanish • Mexican • American


"I would rate this place 0 stars if I could, we went today with a party of 10 we made reservations 2 days ago, we get there and they say they don?t even have our reservation so it takes about 20 min to get seated. We then get seated and no one comes around to give us anything we ordered 2 trays of appetizers and drinks and our orders and an hour later they gave us 2 rounds of drinks (because we asked 1 basket of chips ? FOR THE WHOLE TABLE? and our appetizers AFTER we went and complained to the owner. (The table behind us came after us and got their tray of appetizers first. it was my grandmas bday and the food only got worse. The carne asada was green! The carne adobada was both overcooked and undercooked at the same time, had no flavor was half bone and my cousin received a piece of tin foil in the beans. The pollo en crema was gross, they served us spoiled salsa! It was sour and had a spoiled taste. And everyone got sick afterwards. And they had the nerve to charge us $300!!!!!!!! For that horrible experience!!! Took 2 hours and nobody finished their food except for 1 person. 4 out of 10 plates we only took 2 bites and left it all there! The waiter was rude and disrespectful and the owner even knew my grandma said he remembered her and even danced with her a little. If that doesn?t at least deserve decent service idk what does. BEWARE!!!! Stay away!!! Gross food, incompetent service, you have to pay for parking, and you get food poisoning and OVERPRICED!! My family and I were all very mad and dissapointed. Never ever ever going back."