House Benedict
Toast Kitchen And

Toast Kitchen And

190 S State College Blvd, Brea, United States Of America, 92821

Brunch • Drinks • Kitchen • American


"It 's almost like this restaurant completely gave up, what used to be packed was quite empty for lunch. There was a hair in my food, error after error, and poor service all around.As soon as we were seated the nightmare started. We were seated in a table that was broken, the lightest touch and tilted like a seesaw. The hostess gave us attitude just for asking to be moved.Then came one of the worst waitresses I have ever encountered (receipt said name was Evan but not sure). After a long wait she finally showed up. Our party of 3 all asked for water, waitress only brought one water? Asked for water again but waitress forgot again. We 've now been waiting quite a while and waitress finally asks for our drink order, so we order drinks and say we are ready to order food. Waitress says she can 't take the food order yet? what?! And that she 'll be back, proceeds to disappear. Drinks don 't come out for 15 minutes and waitress doesn 't show up once. Finally waitress comes to take the order, she repeats the order twice incorrectly. Part of order does come promptly but waitress put in the wrong order (potato crisps instead of country potatoes). Have to flag her down to address it and ask for water AGAIN.Finally my meal comes last, there 's a GIANT HAIR across my breakfast sandwich. Of course waitress is missing again. After 5 minutes of waiting, i get up and go find her myself, I explain the situation and she says she 'll be right there. Waitress proceeds to walk past our table and take another parties order, take payment from another table, and actively ignoring us. Everyone is almost done eating and I am still sitting with a plate with a hair in front of me. No offer to remake it, no offer for another item, just ignored. I get up and request a manager. When the manager shows up i 'm heated and complaining at the lack of service/food/errors. Waitress proceeds to walk up and lie, says she did address the hair with me but no manager was around? What??!!! Also tells the manager look there 's a glass of water on the table so what 's the issue?Manager was just as incompetent. First question manager asked was do you want to keep the plate or would you like me to remake it? Who would say yes I want to eat the food with hair in it thats been sitting untouched for what was probably 15 minutes? Manager completely ignores and fails to address the service complaints. Replacement plate took just as long to make yet it looked like it was microwaved (limp yet steaming croissant sandwich). Manager then says I took the sandwich off your bill and I also took the replacement sandwich off So she was going to charge me for both?? Oh and at the time the replacement showed up is when the Country Potato finally showed up for the error the waitress first made.Manager did not assign another waitress to us and old waitress continued to completely ignore us. Yet found it in her heart to show up for payment and sarcastically say she hopes we had a great time and service..."

H.t. Grill

H.t. Grill

1701 South Catalina Avenue, Redondo Beach, 90277, United States Of America

Grill • American • Contemporary • North American


"Been dining here since they opened and never had any issues. Last night the table next to us had an accident that ended up breaking glasses and dishes all over the table with glass shards flying over to our table. My wife had asked our server for a new glass of water and a new drink for fear that some glass shards may have reached her drinks as she was closest to the table next to us. The server took her water and drink and then returned with a fresh glass of water and drink, but uncomfortably told my wife she had to buy the drink according to her manager. When the manager (T 'ea) came over she flippantly explained that the drink was partially consumed and it was not her fault that the table next to us broke glasses and dishes. My wife explained that is fine, but I do not want to have to buy new drink and I would like you to take the original drink off the bill. T 'ea again flippantly refused which prompted me to intervene, when she stated I am the manager and I told your server to what to say. I explained to the manager that my wife rarely complains when dining out, but her concern over the flying glass was valid and she was not just trying to get a free drink. T 'ea replied that my wifes drink was almost half consumed. Which prompted me to say, That is why she must pay for 2 drinks ?? This is not the service that is typical for HT Grill, but it is important to note that a single managers poor decision and attitude can ruin the entire dining experience for everyone !"

Portside Diner

Portside Diner

2 River StMA 1923, 01923, Danvers, United States

Diners • Mexican • American • Breakfast


"I absolutely loved the vintage ambiance of this restaurant. It transported me back to the 70s in the best way possible. When we arrived, we were warmly welcomed by a waitress named Tammy, who had a comforting motherly presence that made us feel right at home. Tammy truly deserves a perfect 10 out of 10 - she is a rock star! We tried the PBB Omelette, the Western Omelette, and Eggs Hash. All three dishes came with delicious home fries, coffee, and three different types of toast (wheat, English muffin, and sourdough). The Eggs Hash was above average, with a perfectly grilled crust on both sides and a good balance of beef and potatoes. I would rate it a 6 out of 10 for beef enthusiasts like myself. The Western Omelette was outstanding, with just the right amount of peppers, onions, cheese, and high-quality ham. The eggs were perfectly moist, earning this dish a score of 8.5 out of 10. The PBB Omelette, filled with ham, bacon, sausage, cheese, tomatoes, peppers, and onions, was also a delightful experience. The crispy bacon, quality ham and sausage, and flavorful vegetables made it an 8.5 out of 10. The coffee was the best we've ever had at a diner, and it seemed like it never stopped flowing thanks to attentive Tammy. The locals at the restaurant were incredibly friendly and welcoming. We will definitely be returning. If you love vintage diners, delicious food, and top-notch service, this is the perfect spot for you!"