Spicy crispy chicken fillet topped with lettuce, tomato, and mayo on a toasted bun.
Tacos • Burgers • American • Fast Food
"Honestly Im shocked at how consistently this place gets your order wrong. There is no excuse when you have a manager taking orders. For the 10th time they messed up my order. Im not exaggerating. They are so so so bad. Ive never had my entire order when I come here. Im sure Ive lost at least 100$ in food. I shouldn’t have to drive all the way home and back every time I get food from here."
Lunch • American • Breakfast • North American
"Yesterday, 9/29/2022 at 8:30:31AM, I witnessed my first wild Karen encounter as I was pulling up to the window to receive my food that I kindly asked for. The lady was white(typical), around 50 years old and not pulling it off very well(also typical),and she was yelling threats as well as insults at a young, female cashier. From what I caught, the older hag was calling theyoung cashier a ?bitch? and to meet her outside ?to fight her.? The older woman, of course, demanded a manager(really a spot-onKaren), and drove off in a huff after complaining to said manager that the cashier ?wasn?t respectful enough.? It was trulyYouTube material, but the whole encounter ended in about 3 minutes after I pulled up behind her. Finally, when it was my turn, Idrove up and apologized to the employee that was handling the register as the female cashier was calming down as she wasshaking. The male employee(David) asked if I saw what happened, and I replied that I caught the end of it and that I?d wished Irecorded it. As such, I?m writing this review to recognize the patience of the employees working there yesterday morning. It?snot your fault, and if the young female cashier was reported by the Karen to Corporate, here?s my testimony to counteract hers."
Coffee • Burgers • Fast Food • Breakfast
"The service here is excellent. The older Black lady is truly a gem, and the younger staff members are always helpful and respectful. Great job! I've been coming to this Jack's location for nearly 20 years, and it's the best it's ever been. Keep up the good work!"
International
Lunch • Chicken • Burgers • Breakfast
"The restaurant was very busy, but the night staff handled the drive-thru orders impressively. Great job! Additionally, we had quite a show from the two cars in front of us that were filled with drunk customers."
Lunch • Burgers • American • Fast Food
"Subject: Inquiry Regarding Former Employment Hello, I hope this message finds you well. I’m trying to reach the owner of Jack in the Box. I worked at this location in November 2019 and recently called to obtain some information related to my employment. Unfortunately, I found the staff unresponsive, and I feel that my concerns are not being acknowledged. I am reaching out to the owner in hopes of resolving these issues. Thank you for your attention to this matter. Best regards, [Your Name]"
Pizza • Salad • American • Breakfast
"Pretty good for a fast food, meal deal experience. The service was pretty quick, even though they were short staffed. The dining room was clean, as were the restrooms. The food was hot and tasty. My Wife had the breakfast platter and I had the bonusJack burger combo. The burger was what I expected from an inexpensive burger, tasty but not high quality. The fries were hotand flavorful but a bit soggy. The breakfast platter was hot and yummy. All in all, a good fast food experience."
Casual • American • North American • Delivery Services
"I had been eager to try their new Jack's Fan Favs Box, and it did not disappoint! It's a fantastic assortment to snack on, featuring 13 mini tacos, 6 mozzarella sticks, and curly fries, all neatly packaged in a cute box. It also comes with buttermilk dressing, marinara sauce, and a delicious creamy avocado lime dressing. Additionally, I ordered a 7-piece serving of jalapeño poppers. This spread was perfect for sharing while enjoying a cozy movie day at home!"
"So I arrived at the Jack In the Box restaurant's drive-thru at 1257 Park St.on Saturday morning (11/4/2023 . I placed my order and proceeded to the pick up window. As I was preparing to pay with Apple Pay, the cashier (Latin manager slides the payment device over the drive-thru counter with cord dangling and turns his attention to preparing my order. I appreciate his attenton with my order but I am a 5'8 Asian male with short arms. I told him I can't reach that far but he resisted to not meet me halfway and hold the payment device out of the window to allow me to swipe my card. Now this has not been the only occasion but I've noticed him doing it over and over again at this location in the past. I mean I am the customer and I expect adequate customer service but for him to just drop the payment device with the extended cord attached expecting me to get out of my car to pay for my food is absurd. He didn't even acknowledge that I was struggling or reaching out as far as I could but still no reaction from him. Unfortunately I had to tell him that I could not reach the payment device. Also I feel my car was close enough to the window (within 2 ft. . In closing, I would rate my experience was awful in relation to the customer service from this employee. I didn't give in to his expectations for me to get out of my car to pay for my food so I left the premises ."
Cheese • American • Fast Food • North American
"I've been visiting this restaurant for a few years, but it's only recently that I've noticed their customer service. The new staff members are really attentive and eager to provide excellent service, even at the drive-thru. In the past, I rated this restaurant 2 stars, but I believe it deserves 5 stars now. I hope the owner and manager recognize what a fantastic team of employees they have."
Cafés • Chicken • Catering • Breakfast
"Here’s a sample review: I had an amazing experience at Jack in the Box! The presentation of the food was absolutely stunning—every item looked fresh, perfectly arranged, and incredibly appetizing. The taste did not disappoint either; everything was flavorful and well-prepared, showing real attention to detail. What truly stood out to me was how clean and neat everything was—both the food and the overall environment. The workers were incredibly polite and attentive, making the entire visit even more enjoyable. And I have to say, their Cherry Coke Zero tasted better than anywhere else I’ve ever had it! It was just the right balance of flavor and fizz. If you’re looking for great service, beautiful presentation, and delicious food, this is the place to go! Highly recommend!"
Tacos • Burgers • American • North American
"--- I had a wonderful experience at this restaurant, where they offer the best-priced tacos I've ever seen! The two tacos I tried were incredibly delicious, with tasty taco sauce, flavorful meat, fresh lettuce, and cheese – everything was just perfect! For those looking for vegetarian options, they have a great selection available. The atmosphere is nice, and I really appreciated the welcoming ambiance. Additionally, the restaurant is kid-friendly, making it a great spot for families. I also noticed that they have tables that are accessible for wheelchair users. Overall, I highly recommend this place for anyone looking for tasty tacos at an unbeatable price!"
Casual • Burgers • Chicken • American
"I walked in with my 2 little girls 5 6 yrs old I got them some churros to go. They wanted a little splash of vanilla ice cream from the shakes on top like they did it for us at a different Javk in the box. I was willing to pay for it. Just a little on top taste better looks fancy. Well the manager said No. It was nobody there no costumers. OK that 's fine, them I asked to buy a vanilla shake do it myself. I didn 't need a 7 shake just to put aspoon full on top throw the shake away.. thats my little girl 's I want to pleased them with what they want. Well they refused to sell me a the shake. Why? I don 't know. Maybe the manager wanted to win didn 't want me to get my way. or he was power tripping. Or maybe cut I look Latino I was in Huntington Beach.. don 't know why he didn 't want to sell me a shake.. hurt my little girls feelings I have no idea. I call it discrimination. I 'm lucky they had a 7-11 next door we got our ice cream there. my little girls wre happy... I think my is as good as everyone 's . Very disappointed Jack...Kid-friendliness: Not kid friendly at all . Hurt my 2 little girls feelings. We weren 't asking for free food.. I had like 300 in my pocket. We could of went anywhere else but they wanted mini churros with vanilla ice cream."
Chicken • American • Breakfast • North American
"Parked in the parking lot and the clean pavement and clearly painted parking lines immediately caught my eye. Looked around to notice meticulously trimmed landscaping all around. Inside was more of the same with nice quality, clean tables and floor. Counter associate was attentive and friendly and food was served wrapped with care and freshly cooked. Been a long time since I noticed a fast food restaurant for being a way above average dining experience. Genuine props to whoever franchises this location."
Lunch • American • Hamburger • North American
"The reason i give this only one star is because once you have given your order, when you get up to the window to pay and get your food, they will not allow you to add anything to your order. This is totally ridiculous and it definitely does not scream CUSTOMER SERVICE. Its bad enough the high prices we pay for items that are half the size they used to be, and that customers have to request any condiments they want or you get nothing, but not being able to add to your order once at the window is just bad for business. I know for one that i am tired of being ripped off by every business in this area!! Get it together Jack In The Box! Your rules stink, makes me never want to go there again!!"
Drinks • Chicken • Burgers • American
"Was really bad service. I order #3 combo and I had a coupon for free meal and they didn't want to accept it because they said it was for another restaurant not there's the coupon said any jack in the box you can redeem it they just didn't want to take it very disappointed never had this experience at other jib"
Cafés • Chicken • American • Fast Food
"I can't believe how terrible this Jack in the Box location is! During my latest visit, they served me burnt food, which was the final straw for me—I won’t be coming back. I've had several frustrating experiences here, like receiving the wrong order multiple times, struggling to hear the staff because they mumble through the speaker, and dealing with rude employees who just hand me my food without any acknowledgment or a simple "enjoy your meal" or "have a nice day." To top it off, this location even has the audacity to place a tip jar outside the drive-thru window. It's laughable! There’s no way I would ever consider tipping at this Jack in the Box."
"Next, I tried the Loaded Breakfast. After one bite, I could tell that it had American cheese on top of what seemed to be some eggs and a sausage patty that had been sitting on a warmer. The greasy taste confirmed that it wasn’t fresh and the cheese was barely melted. I returned to the counter to let the staff know that I had asked for no cheese when ordering. The person there insisted that I only requested soda instead of coffee. I’m certain I clearly stated "no cheese" right after saying "Number 24, Loaded Breakfast Combo." Rather than argue and ruin my day, I chose to let it go, thanked them, and threw the cheesy bread in the trash. I must note that there were no apologies or attempts to make things right—apparently, as a customer, I was the one in the wrong. On a positive note, the bathroom was clean, which I appreciated, especially after the experience with the not-so-great cheese! **Dietary Restrictions:** If you have specific dietary restrictions, make sure to communicate them clearly to the staff. It might help to repeat your needs and have them confirm back to you to avoid any confusion. **Parking:** The restaurant has its own designated parking area, and there's plenty of additional parking available in the strip mall and by Pep Boys."
American • Fast Food • Breakfast • North American
"Warning Review of Jack in the Box, 4289 Campus Drive, Irvine, California 92612: I had an absolutely terrible experience at this location. The employees and management were frustrating and disrespectful. They refused to honor a valid coupon specific to their store, hid in the back, and ignored customers. This place is unethical, dirty, and not worth your time. I will be reporting them to Jack in the Box corporate, the Entertainment Club, Yelp, Google, the Better Business Bureau, and local authorities. Stay away from this fraudulent and incompetent establishment. I will also be seeking legal action against them.Look at photos showing the entertainment club with their ad in it and also the coupon showing the store and location where're it could be redeemed. The manager at Jack in the Box claimed on my camera that the Entertainment Club was fraudulent and they never heard of them or ever advertised with them. This is very serious allegation and I will report this and show the video to the Club. Stay away and be-careful. I will also be reporting them to Irvine Company. ."