Spicy chicken with cheese in a crispy bun, delivering a flavorful kick and creamy delight in every bite.
Tacos • Burgers • American • Fast Food
"Honestly Im shocked at how consistently this place gets your order wrong. There is no excuse when you have a manager taking orders. For the 10th time they messed up my order. Im not exaggerating. They are so so so bad. Ive never had my entire order when I come here. Im sure Ive lost at least 100$ in food. I shouldn’t have to drive all the way home and back every time I get food from here."
Lunch • American • Breakfast • North American
"Yesterday, 9/29/2022 at 8:30:31AM, I witnessed my first wild Karen encounter as I was pulling up to the window to receive my food that I kindly asked for. The lady was white(typical), around 50 years old and not pulling it off very well(also typical),and she was yelling threats as well as insults at a young, female cashier. From what I caught, the older hag was calling theyoung cashier a ?bitch? and to meet her outside ?to fight her.? The older woman, of course, demanded a manager(really a spot-onKaren), and drove off in a huff after complaining to said manager that the cashier ?wasn?t respectful enough.? It was trulyYouTube material, but the whole encounter ended in about 3 minutes after I pulled up behind her. Finally, when it was my turn, Idrove up and apologized to the employee that was handling the register as the female cashier was calming down as she wasshaking. The male employee(David) asked if I saw what happened, and I replied that I caught the end of it and that I?d wished Irecorded it. As such, I?m writing this review to recognize the patience of the employees working there yesterday morning. It?snot your fault, and if the young female cashier was reported by the Karen to Corporate, here?s my testimony to counteract hers."
Lunch • Burgers • American • Fast Food
"Subject: Inquiry Regarding Former Employment Hello, I hope this message finds you well. I’m trying to reach the owner of Jack in the Box. I worked at this location in November 2019 and recently called to obtain some information related to my employment. Unfortunately, I found the staff unresponsive, and I feel that my concerns are not being acknowledged. I am reaching out to the owner in hopes of resolving these issues. Thank you for your attention to this matter. Best regards, [Your Name]"
Pizza • Salad • American • Breakfast
"Pretty good for a fast food, meal deal experience. The service was pretty quick, even though they were short staffed. The dining room was clean, as were the restrooms. The food was hot and tasty. My Wife had the breakfast platter and I had the bonusJack burger combo. The burger was what I expected from an inexpensive burger, tasty but not high quality. The fries were hotand flavorful but a bit soggy. The breakfast platter was hot and yummy. All in all, a good fast food experience."
"So I arrived at the Jack In the Box restaurant's drive-thru at 1257 Park St.on Saturday morning (11/4/2023 . I placed my order and proceeded to the pick up window. As I was preparing to pay with Apple Pay, the cashier (Latin manager slides the payment device over the drive-thru counter with cord dangling and turns his attention to preparing my order. I appreciate his attenton with my order but I am a 5'8 Asian male with short arms. I told him I can't reach that far but he resisted to not meet me halfway and hold the payment device out of the window to allow me to swipe my card. Now this has not been the only occasion but I've noticed him doing it over and over again at this location in the past. I mean I am the customer and I expect adequate customer service but for him to just drop the payment device with the extended cord attached expecting me to get out of my car to pay for my food is absurd. He didn't even acknowledge that I was struggling or reaching out as far as I could but still no reaction from him. Unfortunately I had to tell him that I could not reach the payment device. Also I feel my car was close enough to the window (within 2 ft. . In closing, I would rate my experience was awful in relation to the customer service from this employee. I didn't give in to his expectations for me to get out of my car to pay for my food so I left the premises ."
Casual • American • North American • Delivery Services
"I had been eager to try their new Jack's Fan Favs Box, and it did not disappoint! It's a fantastic assortment to snack on, featuring 13 mini tacos, 6 mozzarella sticks, and curly fries, all neatly packaged in a cute box. It also comes with buttermilk dressing, marinara sauce, and a delicious creamy avocado lime dressing. Additionally, I ordered a 7-piece serving of jalapeño poppers. This spread was perfect for sharing while enjoying a cozy movie day at home!"
Cheese • American • Fast Food • North American
"My grandfather ordered four Jumbo Jacks and that's not what I wanted I wanted the number six not the the hashtag number six is the ultimate cheeseburger and as we arrived there we went there the girl was being so rude she was like that is the ultimatecheeseburger I'm like no it's not it's the jumbo check seriously can a Jumbo Jack have two meats and ultimate cheeseburger hastwo meats and cheese really? And the manager got so heated because you can't take the other Burger back so I'm lucky I gave theother one from my mom so yeah Jack in the Box do better please that manager and the employee are nothing but poor little brainKaren's"
Cafés • Chicken • Catering • Breakfast
"I was genuinely impressed by the food I ordered, which is rare for fast food. The crispy chicken was freshly cooked and served hot, while the extra lettuce and tomato were crisp and chilled. The bun was both fresh and perfectly toasted, and the fries were hot and fresh as well. Usually, when I eat fast food, there's always something off – limp fries or a cold sandwich, for instance. However, at this Jack in the Box location, everything was spot on. I will definitely choose this location over our local McDonald's or Wendy's in the future. I left feeling satisfied, especially given that one meal cost nearly $12. Thank you!"
Chicken • American • Breakfast • North American
"Jack in the Box can be hit or miss for me; I hadn’t been there in three years. The drive-thru experience was a bit of a gamble—half the time I felt like they couldn’t understand me. However, once I placed my breakfast order, everything turned out well. The food was warm and fresh, and my soda was just right. I really can’t say much more than that the location is convenient, situated on Sand Canyon and right next to the 5 freeway."
Casual • Burgers • Chicken • American
"I walked in with my 2 little girls 5 6 yrs old I got them some churros to go. They wanted a little splash of vanilla ice cream from the shakes on top like they did it for us at a different Javk in the box. I was willing to pay for it. Just a little on top taste better looks fancy. Well the manager said No. It was nobody there no costumers. OK that 's fine, them I asked to buy a vanilla shake do it myself. I didn 't need a 7 shake just to put aspoon full on top throw the shake away.. thats my little girl 's I want to pleased them with what they want. Well they refused to sell me a the shake. Why? I don 't know. Maybe the manager wanted to win didn 't want me to get my way. or he was power tripping. Or maybe cut I look Latino I was in Huntington Beach.. don 't know why he didn 't want to sell me a shake.. hurt my little girls feelings I have no idea. I call it discrimination. I 'm lucky they had a 7-11 next door we got our ice cream there. my little girls wre happy... I think my is as good as everyone 's . Very disappointed Jack...Kid-friendliness: Not kid friendly at all . Hurt my 2 little girls feelings. We weren 't asking for free food.. I had like 300 in my pocket. We could of went anywhere else but they wanted mini churros with vanilla ice cream."
Tacos • Burgers • American • North American
"I hate to say this about JITB because I'm usually happy with their food. But the Bacon and Swiss Buttery Jack I got this time was not very good. It looked like and tasted like it had been sitting under a heat lamp for half a day. It pretty much had zero flavor, and all the ingredients seemed to have melded into one glob. I will probably go to this particular site again sometime. But if I get the same burger in the same condition, I will have to seriously consider not getting that burger again."
Lunch • American • Hamburger • North American
"The reason i give this only one star is because once you have given your order, when you get up to the window to pay and get your food, they will not allow you to add anything to your order. This is totally ridiculous and it definitely does not scream CUSTOMER SERVICE. Its bad enough the high prices we pay for items that are half the size they used to be, and that customers have to request any condiments they want or you get nothing, but not being able to add to your order once at the window is just bad for business. I know for one that i am tired of being ripped off by every business in this area!! Get it together Jack In The Box! Your rules stink, makes me never want to go there again!!"
Drinks • Chicken • Burgers • American
"This visit initially had me ready to give a 5-star review, but my experience changed when I entered the restroom. The rest of the restaurant was quite clean, with only a few minor messes noticeable as I walked in. The service was prompt and efficient, and the staff member was consistently polite. My burger was fresh, and the curly fries were a delight. I especially appreciated the many small, crispy pieces among the fries, although some might prefer the larger ones. The lobby was tidy, with just a few slight issues that seemed to have been left by previous customers. Unfortunately, the restroom was a letdown; it was not well-maintained, and the sink was dirty. I chose this location because there are no Jack In The Box restaurants near my home, and I wanted to avoid the 18% surcharge at The Counter, where burgers can exceed $25. All in all, I had a lovely visit and would certainly return."
"Treat your taste buds to something better! Take a short drive down Brookhurst to Wendy's! The beef at Wendy's is never frozen, and everything they serve is leagues ahead of Jack in the Box! My burger was old and dry, and the fries were even worse—stale, hard, and burnt, resembling potato chips! It was truly disgusting! They clearly don’t prioritize quality at this location. Yuck!"
Cafés • Chicken • American • Fast Food
"I can't believe how terrible this Jack in the Box location is! During my latest visit, they served me burnt food, which was the final straw for me—I won’t be coming back. I've had several frustrating experiences here, like receiving the wrong order multiple times, struggling to hear the staff because they mumble through the speaker, and dealing with rude employees who just hand me my food without any acknowledgment or a simple "enjoy your meal" or "have a nice day." To top it off, this location even has the audacity to place a tip jar outside the drive-thru window. It's laughable! There’s no way I would ever consider tipping at this Jack in the Box."
American • Fast Food • Breakfast • North American
"Warning Review of Jack in the Box, 4289 Campus Drive, Irvine, California 92612: I had an absolutely terrible experience at this location. The employees and management were frustrating and disrespectful. They refused to honor a valid coupon specific to their store, hid in the back, and ignored customers. This place is unethical, dirty, and not worth your time. I will be reporting them to Jack in the Box corporate, the Entertainment Club, Yelp, Google, the Better Business Bureau, and local authorities. Stay away from this fraudulent and incompetent establishment. I will also be seeking legal action against them.Look at photos showing the entertainment club with their ad in it and also the coupon showing the store and location where're it could be redeemed. The manager at Jack in the Box claimed on my camera that the Entertainment Club was fraudulent and they never heard of them or ever advertised with them. This is very serious allegation and I will report this and show the video to the Club. Stay away and be-careful. I will also be reporting them to Irvine Company. ."
Pizza • American • Breakfast • North American
"The combination of friendly employees and well-made food makes this location a must-visit if you're in the Fullerton area. It's rare to find fast food that deserves a perfect 10 in both categories! I'm not alone in this opinion; I have a coworker who actually drives past another Jack in the Box just to come to this one! The food and service here are the best I've encountered in the Fullerton/Brea area, and their menu truly outshines the competition. Please don’t change a thing!"
"I've visited this location a few times, but lately, I've been waiting at the speaker box without getting a response. When I drive up to the window, I can see someone inside, but she just walked to the back. She looked like she might have been the manager based on what she was wearing. If you’re not interested in working, maybe you should block the drive-thru lane. I appreciate your response, but honestly, the same issue has been mentioned since 2020. Just take a look at the reviews—nothing seems to change. Don't worry about it."
Casual • Tacos • Burgers • American
"I always take out (they have drive thru) from this place so I can't say much about the atmosphere inside the restaurant but can definitely vouch for the taste and service. Food quality is always consistent here and service is fast. I generally customize my order as most of my family members are vegetarian hence we go for item #22 from the menu and replace sausage with hash brown. It tastes like McAloo Tikki Burger that one can find at McDonald's in India. Today I waited for a couple of mins because they were making hash brown. All good if the food is served hot and fresh.Vegetarian options: Customize any menu item by replacing meat with hash browns"