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Ruth's Chris Steak House

Ruth's Chris Steak House

600 Water St Baltimore, MD 21202-4021, United States

Wine • Steak • Coffee • Seafood


"we always had great experiences here. we go here for special occasions. one of the things we love is the fabulous attentive service, but unfortunately the service terrible, insulting awful. we should have asked for a change when we saw that some who looked anxious constantly tried to get the attention of the waiter. Instead we sat her, while said waiter refused to take our drink order until the whole party arrived. As soon as they did 15 minutes later, he informed us rudely that we had to wait until everyone knew what he wanted to drink, how we were children, because he would only make a trip into the bar. this is my man's birthday, and they want to drink him? So we started to ask the bus boys for drinks or would ask him before we were finished because drinks lasted about 30 minutes. still we have only 2 or 3 drinks (we usually 5) I think he went on all his tables and made us all order at the same time so he went out into the bar. when the coffee was served, he left it on a table next to our table for 10 or 15 minutes. he went away, we finished dessert and then he came back 10 minutes later and shaken it. a new couple sat next to us. 15 minutes later, the man stood up and screamed, as the tip of his lungs at a manager screamed over the waiter. she offered him weeping so he might have been shot and ignored. it was his jubilee. everything I say is special occasions that need special occasions. that was not a new server, but there was obviously something that wasn't right with him. his attitude, his demeanor, he was sweaty, a little ashamed. I think I'll rethink my special restaurant. I also called in advance to tell them that it was the 40th birthday of my man. they offered to put rose petals on the table and give him a free dessert....one of them happened. Instead we were brought to a big table by an empty restaurant and stood there while they put the table before us."

Highlands Bar and Grill

Highlands Bar and Grill

2011 11th Ave S Birmingham, AL 35205-2801, United States

Bars • Grill • Vegan • American


"If there is a restaurant that is a Birmingham institution among the wealthier crowd, there is literally only one name that locals would bring up, and it is undoubtedly Highlands. Not that there aren't other nice restaurants, but this spot has proven itself over time and is ran by a chef that most Alabamians are quite proud of. Opened in 1982, Highland's is a place that put Birmingham on the map in a positive way at a time when the post industrial iron period was about to wind down and transform the city. Frank formalized his cooking techniques by working in kitchens of San Francisco and France, creating a medley of American Southern and French cuisine that is difficult to find elsewhere. It was not a time when it was common to see a chef from Alabama going to study cooking in Europe, thus the story was already an anomaly. Frank Stitt was trying to pioneer sustainable agriculture and farming well before anybody in Alabama knew what in the world that actually meant or for that matter, cared. One of the signature items is the baked grits that has been around since the restaurant opened. It's a tasty grits preparation and without a doubt, something to try. The pheasant was spectacular, fairly lean and with a crispy delicious skin, served with grits and green beans. Pastries here are created by Dolester Miles, who has been in the job for well over 30 years. The opera cake is absolutely spectacular, gentle and complexly layered. The basque cake is peachy and moist, with a crispy delicious exterior and Chantilly cream. Not only are these likely the best desserts to discover in Alabama, but may be some of the best to be found in America. The attentiveness got derail was clearly evident. As far as service, generally fine, but not particularly attentive. The waitress did not seem in much of a mood to welcome people to the establishment. Many items on the menu were running out by 8:30pm on a Saturday night. Nobody was particularly impressed with the flounder that got substituted for the grouper. And then there are other questions, why would you run out of grits? They know they are always filled to capacity and ingredients to make grits are not immediately perishable. Highland's has by this point in Birmingham's history become a classic. It's evident that most people here have been around for decades working at their jobs and serving the rich crowds of Mountain Brook. It's a place of great food and shows many combinations of ingredients that are nearly impossible to find elsewhere, let alone be executed this well."

Bobby's Deerfield

Bobby's Deerfield

695 RoadIL 60015, Deerfield, United States

Wine • Pasta • American • Cocktail


"I am writing this review and still in shock and unable to process what happen on last Friday night at our party. Everything was great, food, service, etc. All my friends had a great time until, I assume, it was the restaurant 's manager, came to one of our guests Mark and very rudely demanded that he paid $80 cover charge for drinking alcohol from the water bottle he brought with him. Mark NEVER drinks hard liquor only wine which is what he ordered that night as always. His wife wasn 't feeling well didn 't drink at all! The manager came to them directly, threw an empty water bottle on the table calming he has a video of Mark throwing this bottle in the trash outside of the restaurant!!! This video he showed us had NO image of Mark carrying a bottle in his hands! In any case, the manager 's rudeness, unprofessionalism in the way he handled the situation was outrages. He was yelling and screaming at us, telling us he will call the police. Even if he had a reason which he DID NOT! this situation could have been handled discretely. Instead, he escalated the situation to the point that Mark, his wife and most of our guests were in the verge of tears! All of my friends at the party came to America about 35 years ago, all have successful careers. We all speak Russian, but all immigrated from Ukraine. I don 't know if this person had something against us, but it sure felt like he made personal. We never felt so humiliated and discriminated like we did last night! I was the responsible for any additional charges/issues for the party and they confirmed that with me before the party started. We had multiple birthday parties at Bobby 's before and I was astonished how we were treated for just a pitiful amount of money $80 when we spent way over $1000 that night! Instead of having a great memory of this special evening of my husband 65th birthday all we will remember is the way we were treated and humiliated at the end. It 's a shame! We always enjoy Bobby 's, but after this incident none of us and anyone we know will dine in Bobby 's Deerfield again."