"1/24/2020 at about 7pm: I just tried to order takeout for my family and I. I have some life-threatening food allergies. The woman answered the phone and seemed rushed to get our order in, maybe she’s busy, that’s understandable. But when it came to the end of the call, I alerted her of my allergies. She responded that they cook everything in the same oils. I asked if they could cook just my portion of the order in a different, clean pan. The response was no, and that their kitchen was “too small” to cater to my food allergies. Our order would’ve cost about 60 dollars, that’s 60 bucks they didn’t make tonight. Clearly this establishment is not Serve-Safe... which is quite concerning and could warrant a visit from the Heath Food Inspector, who I will be reaching out to tomorrow during business hours. I realize I have allergies and there are some places I can’t go, but it’s pretty ridiculous how rude she was on the phone about my allergies. I can’t help it, it’s not a choice, it’s not because I’m a picky eater... I have life threatening food allergies that will send me into anaphylaxis and to the emergency room. If they want to be responsible for it, then that’s fine, I’ll just go back with a lawsuit and my hospital bill and a bill for a refill of Epi-Pens (over 100 dollars a piece). Two thumbs down and 0/5 stars for being professional and accommodating. If you have allergies DO NOT GO HERE! They clearly don’t care about being Serve Safe, and hopefully no one gets sick or has to be hospitalized because of food allergies. I’m a Pittsfield native, and I have eaten here before. But the simple fact that the woman on the phone was so rude and so inconsiderate of my allergies, will guarantee I will not be spending my hard earned money here again. Sucks to be you, Tahiti."
