Lobster Salad Sandwich
Atrio

Atrio

102 North End Avenue, City Of New York, 10282, United States Of America

Cafe • Wine • Full • Bar-lounge


"We were able to make a 10:30PM dinner reservation, which was perfect since driving in from out of town. At 10:00 we received a phone call that we had to actually be there by 10:15 if we wanted to be served any food since the kitchen actually closes at 10:30. We rushed over and made it for 10:15. We were rushed from the moment we got there with putting in the order, being frequently reminded that the kitchen was closing. We got our order in and was told all the appetizers and food are going to have to come out together. We said that was fine we understood. We were not even finished eating and the waiter came over and claimed his shift was ending and he needed to close out our bill. Didn’t ask if we wanted anything else, any drink refills etc. didn’t ask if we would need a box or anything either. It was a really rushed experience, even though I will say the dinner was amazing. We decided to give it another try for breakfast, and it was also rushed with a majority of the staff from hosts to waiters were incredibly unfriendly and seemingly bothered by a lot. They didn’t seem like they wanted to be there. However, your staff that clears the tables (considered I guess bus boys? were phenomenal and should be recognized. They were incredibly kind and attentive. I’m typically not one to complain, but for a restaurant being inside of a luxury hotel it was not an enjoyable experience, but again, food was incredible."