Milkiest Chocolate Pint
Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams

1819 21st Ave S, Nashville I-37212, United States

Yogurt • American • Delivery • Ice Cream


"SUMMARY. Jeni's ice cream is my personal favorite, so I always like checking out the various locations. This one is on the main drag in Hillsboro Village, about three blocks off Vanderbilt's campus. While it offers the same great ice cream experience you can expect from any Jeni's, this location is always absolutely mobbed. As such, lines can be long, and tables non-existent.LOCATION. Hillsboro Village. This particular location is quite small and doesn't offer many tables. I've been here several times around 8pm and never once gotten a seat (even by myself). I usually eat while standing or get it to go. Again, this is due to its proximity to Vanderbilt, as it is walking distance for undergraduates without cars.QUALITY. The quality is the same as any Jeni's I've been to: INCREDIBLE. Their ice cream, in my opinion, is leaps and bounds better than any I can think of. My favorite flavor is Brambleberry Crisp.SERVICE. The service at this location is great. Again, it can be slow and crowded, but the actual service is top notch. Employees are very friendly and helpful, making for a pleasant experience.TAKEAWAYS. I come here often, as I like it's close proximity to campus (I am a graduate student). The quality of Jeni's ice cream is unbeatable, and the employees here are super nice! My only qualm is the mob scene, which usually precludes my being able to sit down while enjoying. Still, I find myself back here frequently, so I can't be that upset!Happily,Clayton Cohn"

Jeni's Splendid Ice Creams

Jeni's Splendid Ice Creams

1920 Camden Rd, 28203, Charlotte, US, United States

Coffee • Seafood • Ice Cream • Ice Cream Shop


"Unfortunately, I am not able to rate a ZERO star. But I just ordered Jeni’s through Postmates. I only receive part of my order and Postmates offered nothing.I called this location and they basically stated they were out and short on some items but offered nothing to replace the missing items but still proceeded to charge me for items I did not receive. I ordered delivery service and it is not my responsibility to drive to Jeni’s and pickup items incompetent staff chose not to provide but still charge for.DO NOT order from Jeni’s nor through POSTMATES. POSTMATES is the worst and Jeni’s is as well!!! I will need to dispute charges from my credit card for items Jeni’s intentionally did not give me but proceeded to charge me for!!!Look through all the negative reviews. Jeni’s DOES NOT respond to any of them and DO NOT care except their bottom line…charging you for items even if they don’t provide them!!!Plus the ice cream is not fresh. The ice cream I did receive came from the freezer and has ice one them!!! And the ice cream is $14.00 just for a pint but the receipt says $12.00!!!Also the label under the lid should be changed to “Make People Feel Unloved Today”!!!If Jeni truly cares their upper management and leadership team will reach out regarding this experience. However, I venture to say I highlyDoubt they will especially if the bottom line is of most importance than any customer service or customer satisfaction or customer experience."