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Palette Bistro

Palette Bistro

321 Bay Street, Petoskey, 49770, United States Of America

Cafés • Pizza • American • Mediterranean


"However, it was our server, Andrew Hammond, who truly enhanced our experience. His professionalism, attentiveness, and genuine enthusiasm for his work were evident in every interaction. Andrew’s extensive knowledge of the menu impressed me, and his recommendations were spot on, significantly enriching our dining experience. For my main course, I chose the Roasted Salmon Sandwich, which exceeded all my expectations. The salmon was cooked to perfection, with a crispy outer layer and a tender, juicy interior. Nestled between beautifully toasted artisanal bread, it offered a delightful crunch with every bite. Accompanied by a mix of fresh greens and a zesty aioli, the sandwich struck a wonderful balance of flavors. Each mouthful showcased the chef’s skill and meticulous attention to detail, and the dish's presentation was just as stunning—so vibrant it was almost too beautiful to eat. But I indulged wholeheartedly, relishing every bite of this culinary delight. The side of hand-cut fries was equally enjoyable: crisp on the outside and fluffy on the inside, they complemented the meal perfectly. Palette Bistro is more than just a restaurant; it’s an experience, a delightful journey through flavors and textures that leaves a lasting impression. The stellar service from Andrew Hammond and the outstanding Roasted Salmon Sandwich made my visit incredibly memorable. Finding a restaurant that excels in both service and cuisine is a rare treat, but Palette Bistro achieves this with flying colors, raising the bar for culinary excellence. Whether you’re a local or just passing through, Palette Bistro is a must-visit destination that offers not just a meal but a heartfelt celebration of food, crafted with passion and served with elegance. I can’t wait to return and explore more of their exquisite menu. Five stars without a doubt!"

The Boathouse Tours

The Boathouse Tours

1620 E Buena Vista Dr, Lake Buena Vista, United States

Seafood • Western • American • Steakhouse


"I enjoy The Boathouse, the food here is usually pretty good, but today the service was just abysmal. First off, usually on a quiet day, you can just walk up and usually be seated relatively quickly. But not today, the line just to talk to someone, RESERVATION OR NOT was about 15-20 minutes, with a line out of the door. This line alone should have been a sign to cut my losses and just leave, but instead I persisted giving The Boathouse the benefit of the doubt. I waited and waited some more, just to be told at the front desk that my 1 PM reservation was not ready yet and that they were still trying to seat people with 12:15/12:30 reservations. NOTE: I didn 't get to the desk until around 1:20/1:30 PM, so already about an hour behind. I was told that I will get a text when my table would be ready, I was fed up with waiting so I left. What 's the point in having a reservation if one, I have to wait in a line with people who don 't have a reservation and two have to wait even longer for my table to be ready well after my reservation time? It very much defeats the purpose of having a reservation, especially with the Disney app that can let you at some restaurants check in without having to talk to someone? On top of this, why was there no communication from the restaurant beforehand or while I was waiting in a long line to let me know hey we 're not going to be able to seat you at the time that we promised . All of this to say, Disney gets very busy, there are some issues from both a communication and operations standpoint that should definitely be looked at. All that had to be done to make today a little bit better was literally someone from the restaurant coming out and saying something along the lines If you don 't have a reservation, your estimated wait time will probably be around x hours AND OR If you have a reservation, we might not get to you at your reservation time just simple things to show that you care about your guest 's time. Maybe consider relying more on the app or having a separate area for those with reservations or without? Either way, super disappointed and it 's not fair to the frontline staff that were not being treated nicely by those who were understandably upset, that should be dealt with by management."

Wicked Sisters

Wicked Sisters

3845 Falls Road Hampden, MD 21211, Baltimore, United States

Meat • Beer • Cheese • Western


"My wife and I wanted a nice laid-back place to sit outside and enjoy a fun dinner. We ended up being very disappointed by the service. Our server took about 10-15 minutes to get to the table (which feels like an eternity when you are waiting to order beverages). They took our drink order and quickly returned with a cocktail and waters but the beer we ordered was delayed by a few minutes. Not a big deal, but then the night went south. We didn't see our server again for a very long time. We started to feel like our appetizer was a little delayed when food runners showed up with our entrees. No app in sight. We let them know and eventually the server brought our app. But we were halfway into the meal by that point. The food tasted fine. Nothing extraordinary but not bad. The nachos, I admit, were delicious. The mac and cheese we ordered was described to have bread crumbs but was missing that. Fortunately the server had it taken care of pretty quickly. We were never asked about having our drinks refilled. And after eating, we waited a long time for our check. It just seemed to take forever for everything. None of the problems by themselves would have been a big deal, but together it added up to a somewhat unpleasant experience. The server was nice and apologetic. They also comped us the appetizer which was nice. May have been an off night or maybe a new server, but I can't say I would recommend going on a Saturday night. Also, we did enjoy the outdoor seating area. It was a little tight, but the ambiance was nice."

Tap Northfield Park

Tap Northfield Park

10777 RdOH 44067, Northfield, United States

Fish • Coffee • Cheese • Chicken


"Let 's just begin with the manager Taylor, was so disrespectful on Thursday game night. Reminding the customers of there closing time could have eliminated the entire fiasco and prepared us to have to move because the screen would change. ALTHOUGH the TV did shut off it was just changed to another channel. It was not secret that several customers were there to watch the Cleveland Browns game. Although she was not our server, she assisted with delivering food, and shockingly that was with a horrible attitude. I asked about my wings she delivered and her responses was an immediate CHECK dry rub sauce on side is what you ordered I was taken back but accepted her disrespectful mannerism to keep the peace. However as the game continued through halftime, the NFL Cleveland Browns game just switched while we sat watching without warning of any kind. The server was stopped by individuals sitting next to us and she indicated she would get the manager to them. I was totally shocked and disappointed with the disregard to the concerns without warning of the restaurant was about to close. She responded as if the customers were breaking the law by alerting security making everyone who was in the area subject to spectators. I have never been so embarrassed. We had to sit in the area waiting on our checks as the security guard stood posted at the staircase (exit for elevated area). After eventually receiving the checks, and the public shame, we had missed the game. Restuarants have to do better, COVID changed many things but customer service should remain paramount and all management should promote it. It was concerning that Taylor 's behavior and attitude was supported and they (other managerial staff and security) felt confident in her performance as a representative of the MGM Taps ' Bar and grill. I have made it a common practice to watch the games at the Casino due to fan duel, slots machines, big screens and eatery but with Taylor, as a Manager of hospitality I have to revisit my patronage. The attitude was directed to a table of African American women, who were visiting Cleveland from California, and we should be more hospitable. CUSTOMER SERVICE IS STILL IMPORTANT FOR PATRONS."