Mixed Grill Style
Eddie Merlot's Prime Aged Beef Seafood Boston

Eddie Merlot's Prime Aged Beef Seafood Boston

505 Congress St, Boston, United States Of America, 02210

Full • Seafood • Fast Food • Steakhouse


"Awesome place love location, love the look of the restaurant I was just taking back by not receiving prior notice that we only had an hour and 45 minutes when I booked the reservation which is fine I understand it’s New Year’s after being told by the receptionist I was then told by my waiter, who was awesome and friendly at first, but then got very upset And seemed kind of arrogant when we weren’t ready to place our meal we had only been there for 15 minutes.With an hour and 30 minutes to go we decided to put in appetizers so that theJonathan could stop pressuring us to order food. Before appetizers even came out he asked yet again us what we would like for a meal we told him we hadn’t looked at the menu yet. He then decided to storm off and claim that he was going to get his manager. A manager never came until 30 minutes later. (so there couldn’t have been that much of a time crunch Lol) Before that our waiter Jonathan Apparently he decided to swap himself out with another waitress Rebecca. (Hopefully I’m getting her name, right )The experience took a turn for the better after our initial sit down.We are a very down to earth and respectful couple who go out to Boston every year for new years at high-end steakhouses such as Ostra Abe and capital Grille, but we’ve never experienced any sort of rushing or feeling that they were just trying to spin tables. Which is the worst feeling when you’re coming to a restaurant looking to spend around $200 to $300 for a restaurant experience that we spend our hard earned dollars on. As a business owner we understand it was New Year’s Eve. We don’t take long to eat and had no intentions of stayin there more than two hours.What I would recommend is training the wait staff or at least Jonathan on relaying a message in the right way, and not in an arrogant way, if there are time limits, which I have an experience since Covid lol.In terms of the food sides were pretty bland. Tempura chicken was very soggy asparagus was very tasteless. Brussels sprouts were a little better than the other sides. Steak was awesome.Overall, I don’t think we’ll be back again. Unfortunately, my New Year’s Eve was ruined due to this experience. As a business owner I honestly hate writing bad reviews. I usually just let it go. But Hopefully you’ll get it right for the next customer."