"I visited this restaurant to celebrate my birthday while traveling, and sadly, the experience was quite disappointing. The service was slow, likely because they were understaffed, and my order was completely wrong. I had asked for a Caesar salad without croutons, but instead, I received coleslaw alongside my main course, which was also incorrect.
I requested a straw multiple times, and it became a bit of a running joke each time the waitress returned without one. Additionally, I was supposed to get a complimentary birthday dessert as per a promotion, but the waitress told me I needed to claim it through a table kiosk. Unfortunately, I couldn't log into my account on the kiosk, so I had to wait for a manager to approve a message on my phone.
I also tried to use the kiosk to pay my bill, but it wouldn't read my chip card, and swiping wasn't an option either. Overall, it turned out to be a very frustrating birthday meal."