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Zaxby's Chicken Fingers Buffalo Wings

Zaxby's Chicken Fingers Buffalo Wings

East Main Street, Sylva, 28779, United States Of America

Salads • Chicken • Fast Food • Sandwiches


"The Sylva location of Zaxby's is a joke. Don't go if you actually expect fast service. My fiance and I like to get salads from here for lunch every once in a while and it doesn't matter what time of day or how many people are in front of you, you are guaranteed to waste close to 30 minutes or more trying to get through the drive thru. Today I got there at 1:50pm and there were 2 cars in front of me in the line. One was sitting at the order menu and I heard the employee on the speaker ask them to wait a moment. After sitting there for 10 minutes, the car in front of me left. After 15 minutes, the car at the menu was finally able to order and I pulled up and was also asked to wait a moment. I sat there for another 10 minutes and finally gave up. That is the longest I have ever waited with such a short line and I only waited that long because the line was so short I did not imagine it would take that long. I also heard a lot of loud voices coming from the back of the store and thought it sounded like possible arguing or something and after waiting that long I decided the food probably wouldn't be worth eating anyway. No other fast food places take as long as Zaxby's does. I understand a lot of places are short handed and I try to be understanding and patient but that was just ridiculous today. It is pretty slow most of the time anyway but today was the worst I've ever seen and it wasn't even busy."

Zaxby's Chicken Fingers Buffalo Wings

Zaxby's Chicken Fingers Buffalo Wings

9500 W 135th St, 66221, Overland Park, US, United States

Salads • Chicken • Chicken Wings • American Cuisine


"I called to place a catering order this evening and was greeted by a person by the name of Allen(who claims to be the GM) but refused to take my catering order. He claimed that he had closed the registers for the night, which was 15 minutes before the posted store hours. If thats the case, why even answer the phone? After I expressed my dissatisfaction with his decision to refuse conducting business with me it resulted in a rather sour impression of the Zaxby 's brand. I have always wished that there were more Zaxby 's locations available in my area because the catering delivers the ultimate value. The sad part is that I actually get excited when I have the opportunity to provide Zaxby 's for the office lunches that I host. What even more unfortunate is that a loyal customer of over 10 years may be lost due to pride. From the General Manager??? I assume that I should expect the rest of the staff at the Overland Park location to follow Allen 's lead and deliver the same level of service. I submitted a formal complaint to their website and received a callback from the Assistant Manager apologizing on behalf of his GM. Mentioned that he isn 't surprised about what he was hearing.... Indicating to me that this likely isn 't one of the first incidents with his boss . Said I would receive a call from the regional director about this incident. I have yet to receive said communication. Either someone 's pride is hurt, or they just don 't care about preserving their local relationships. I recommend finding a different Zaxby 's or a completely different establishment if you want quality."

Zaxby's

Zaxby's

6044 Glen Afton Boulevard, Concord, 28027, United States Of America

Salads • Chicken • Fast Food • Chicken Wings


"Id like to start by saying I’ve always enjoyed Zaxby’s, and felt most locations take fairly good care their customers as well as supply good food to the general public. However If I could rate this location any lower than one star I absolutely would. I am typically pretty patient, but this particular location tends to get to my last nerve as their hours are all over the place. Sometimes they’re open sometimes they’re not. They are almost never open during the posted hours online or the hours listed on the physical building. I live nearby and the past FIVE months I’ve stopped by many times to get food (at decent business hours for a restaurant if I may add, you know, such as lunch and dinner time) and I have only ever gotten to order twice. I was in the drive through for about 15 minutes this evening and they came to apologize as they close at seven (I was in line before 7 and they came out to tell me this before 7 as well)… again not the same time posted on this location OR online. They don’t bother to finish off their line, or even correct their hours. I understand COVID has put many businesses at a deficit of employees, but it is absolutely no way to run a business to not have proper hours posted on the building and for them to change so consistently sporadic as they are at this location. At this point, my wife and I have completely disregarded this location as an option any time we are looking for a place to grab food as we assume they won’t be open after we get off work (we have stopped many times after work at 5 and they have been closed)."