"I almost never write negative reviews, but I have to this time. My family and I love Taco Bell, and I usually go to the newer one in Hickory, but I stopped at this one on the way home. There were only 2 customers in the store at the time, and 4 of their employees were hovering around the manager's office. About 5 minutes after I ordered my food, others came in and had to wait a long time too. After one of them got their food before me, I went up and asked about mine, and it turns out they lost the order (wasn't even busy) and had to remake it. After waiting 20 minutes, I finally get the food, only to find it's completely dripping with grease. In addition, when I got up to leave, my pants were sticking to the chair; apparently something sticky was there that I hadn't seen before sitting down (wasn't cleaned). To top it all off, I was then in the bathroom not 20 minutes later. Never coming here again. This location needs new management."