"We 'd heard so much good about this place and the food was as good as expected. It was the service that was severely lacking. Our server, Hanna was nice, but when she brought out 4 drinks to our table without a tray, she spilled orange juice on thetable. Then she used her hand to wipe it off onto the floor and never came back to actually clean it up with a cloth. So thetable was sticky for the remainder of our breakfast. Next, my wife noticed a bug frozen in the ice in her water. We pointed itout to the girl who brought our food, and her comment was oh that 's gross with no apology from anyone. Picture attached tothis review. Usually a manager or someone will stop and ask how your breakfast was. No one asked. We walked out after we paidand the 2 busy ladies at the front didn 't acknowledge us leaving. I must admit they were very busy as we left, but at 730 whenwe were seated there were plenty of empty tables. So, I really did like the breakfast burrito. Probably one of the best I 'vehad, and the pumpkin pancakes were excellent. So 5 stars for the food, minus 3 stars for the customer service. Disappointed."