"This was our 1st time eating here was highly disappointed (especially after reading the raving reviews) traveling 45 mins. Originally made a reservation for 2 people 6pm~ called to see if can change it to an earlier time, which they had no problem doing. When we got there, they couldn't find my name/asked if it could be under a different name?! (even tho I gave them both my 1st/last name), I found it myself on their list/pointed it out to host. We both got the pasta wheel, which was good, but not worth $24 price tag/serving size we were still hungry after! The guy who makes it uses his bare hands when handling the pasta, no gloves or anything! They serve you a small bowl of salad to share (even the table across from us that had 4 people only got 1 small salad to share amongst themselves). We asked if can have more salad, (which was brought), but then when we got the bill, it showed a $6 charge we weren't informed it would be an additional fee! I told the waiter about it, but he said can't deduct off bill, apologized saying he should've let me know in advance! On top of that, they charge a fee when paying by credit card (which we didn't know until saw the bill)! We will not return!IN RESPONSE TO YOUR REPLY~ I STATED UPON ARRIVAL, I GAVE BOTH MY 1ST LAST NAME (MORE THEN ONCE, SEPARATE TOGETHER), SO DON'T KNOW WHAT'S SO DIFFICULT ABOUT THAT?? OK, YOU SERVE COMPLIMENTARY BREAD/SALAD/OLIVES, BUT DOES IT SAY ONLY ONCE?!?! WHEN ASKING IF CAN HAVE MORE SALAD (JUST LIKE ASKED FOR MORE BREAD) YOUR STAFF CAN'T INFORM CUSTOMERS THERE WILL BE ANY EXTRA CHARGE FOR IT INSTEAD OF FINDING OUT WHEN BILL COMES?? THEN MANAGEMENT CAN'T COMPENSATE /OR EVEN APOLOGIZE TO OUR FACE!?? AS FOR THE PASTA WHEEL BEING COOKED/HEATED HIGH TEMPS (IT WASN'T VERY HOT UPON EATING RIGHT WHEN BROUGHT TO TABLE), I DON'T AGREE YOU CAN GUARANTEE ANYTHING!!"
