Pizza Logs (4)
Giuseppe's Pizza Shop

Giuseppe's Pizza Shop

334 Cornelia Street, City Of Plattsburgh, 12901, United States Of America

Bbq • Meat • Pizza • Cheese


"If you had asked me 1 day ago I would have given them 5 stars. I loved going here. Today I ordered food through the slice app which I have used many times before. I didn’t get my food. When I called they told me where they brought the food and it was the incorrect address, they went to a road with the same name in a different zip code. The girl on the phone told me that it was my fault for not answering my phone and if I wanted the food still it would be over an hour and a half before they would get it to me (I had already been waiting 2 hours). I asked for a refund and she said “fine” and hung up on me. When I got my “refund” I got $29 of the $74 I sent. I called again and they said since they tried to deliver they were not refunding me more then half. I finally said I wasn’t paying $45 for food I never received and a phone call that left me so upset. As I said I use to love Giuseppe’s and was made to feel like I was to blame for them going to the wrong address. It felt awful. After calling again the app said they would refund me because when they called Giuseppe’s the girl on the phone told them it was “my fault” for giving them the wrong address (I did not I’ve had them deliver to my home many times before). I never leave bad reviews ever I am just so upset and can’t believe a restaurant would try and change me $45 for food I never got. It is just unacceptable. I am thoroughly disappointed that I won’t be eating at Giuseppe’s’s anymore."