"Our fault for making reservations on Christmas Day, but due to work schedules, we made them. The reservations were for 6 pm and we arrived at 530 pm to complete chaos. Understandable as it was one of only a few restaurants open today. We checked in and waited patiently. At around 5:50 we touched base with the hostess again who advised that realistically we wouldn’t be sat until 6:30. By 6:45, we were ushered to an incredibly cramped table littered with dirty plates and no silverware. Upon being seated, we passed the dirty plates to the host who told us they weren’t dirty, just wet from the dishwasher. We pointed out the stuck on food and stray noodles and he reluctantly gathered the plates. Right after him, a young man named Robert came up behind me with a canister of forks and a canister of knives. He looked at me, but said nothing, and then walked away. Five minutes later, he returned and set the canisters down on the table and said, “Here, take these.” My sister noticed him for the first time and was confused and asked him to repeat himself. He replied, “If you want to eat, you need to use these. Take them,” and then set them down in front of her and stood there staring at her. We were stunned. Shortly after, he left and our waitress finally arrived. We only spoke with her a short amount of time but she was lovely. She informed us that it would be at lease 1 1.5 hours before the food would be ready. At that point, we had reached our limit. We called it, thanked her for her time, and left at 7:30 p.m., 1.5 hours after our reservations. We will never be back and quite honestly the only reason we booked it was due to the limited choices for open restaurants. As we were driving to the next restaurant (delicious, memorable meal, by the way), I checked Open Table again and discovered that they were still taking reservations for the night! That angered me because I can only assume that many families had miserable Christmas Day experiences due to this restaurant."
