"I'm leaving this review because I know this kind of thing matters to some people. I have been at this Panera at least twice a week for the last couple of months. The staff have always been wonderful, especially the older ladies who work in the morning. I have never not been acknowledged before this incident. For the sake of clarity, I have to mention that everyone involved in this exchange was white, except for me. I came in, got in line behind an older woman and her granddaughter and waited. Not long after another woman stepped in behind me, asked if I was waiting, to which I said yes. I can't remember if the woman behind me asked or the older woman just overheard our brief conversation, but the older woman in front of me turned and stated that they were not ready to order and were not waiting and then ushered me forward. I stepped up to the registers. It was busy, I've worked service jobs before, and I didn't wanna make my own breakfast that morning, so I waited.Not too long after that a woman, who was likely a manager, asst. manager, or shift lead came up and before I could greet her she looks around me to the older woman and her granddaughter, doggedly ignoring my presence. I'm large; it takes effort not to notice me, and shouted over my head asking if the two of them are ready to order. I was honestly confused, but then another employee addressed me and asked if I was ready to order. I slid over, placed my order, got my food, and left. I will not be back. And I'm very much aware that means diddly squat to the actual employees, they don't get paid enough to care. However, for those who scoure the reviews wondering if places are safe, if you are welcome, just know that might not always be the case at this particular Panera."
