"Whataburger has a special place in my heart because their patty melt has genuinely changed my fast food experience. Yesterday, we ordered five kids’ meals, and it took about 20 minutes for everything to be ready. I don’t mind the wait, but the person taking our order seemed to have some difficulties. When he handed us five drinks, he asked if we needed a drink carrier, which felt like an obvious question for that many drinks, but I went along with it. Unfortunately, when I got my burger, it was cold, and the cheese wasn’t melted at all. I was hungry, so I went ahead and ate it, but this was the first time I’ve received a less-than-great sandwich from them. Next time, I’ll stick to ordering the patty melt."