Tailgate Burger
The Greene Turtle

The Greene Turtle

250 S Main St #101, 19711, Newark, United States

Sports • American • And Grill • North American


"I’ve always enjoyed the food but tonight even good food couldn’t make up for the service. My husband and I brought really good friends from out of state here because it was close by and I shamelessly love Greene Turtle’s crab dip. Our waitress waspretty horrible. If it had been busy, I totally would have understood, but counting us there were only 4 parties in the wholerestaurant (aside from the bar patrons). To start one member of our party had ordered a particular beer but was brought adifferent one. We ignored this because he was still satisfied with his beer and chalked it up to her not hearing correctly. Wewaited 30 minutes or so for our appetizers. And then probably another 30 minutes for our entrees after that, which all came outincorrect to some degree. Some minor things, tomato when it was asked to be removed, blue cheese when ranch was asked, but thekicker was getting a crab quesadilla when we ordered crab cakes without slaw. Between all of the waiting our server hadn’tcome back to check in on us. She assured us that crab cakes were taken off the bill. When she came back with the bill I didn’thave a chance to look over before she took my payment, aside from the total of $106. When she came back with the signature slip,the total was now $118 and change. But there was no itemized copy of the bill anymore. She also hovered over my shoulder while Iwas signing and leaving the tip making me pretty uncomfortable and pressured to leave a more generous tip than originallyplanned. I enjoy their food so much, however I’m not sure when or if I’ll be returning to this location."

The Greene Turtle

The Greene Turtle

18101 Town Center Dr, Olney, Maryland, USA, 20832, 20830, United States

Wine • Kebab • American • Fast Food


"Terrible. That 's really the only way to sum up our recent experience. Slow service, food took forever, waitress had zero personality- like you took a sedative and were having a bad day on top of that. We were one of 4 tables in the entire restaurant, yet she continuously disappeared throughout our meal. She seemed to have no intention of taking our order after dropping our drinks, so after sitting there with our menus aside patiently waiting for her to come by, we waved her down and let her know we were ready to order. We ordered mozzarella sticks to start and received literally a teaspoon or so of marinara. We asked the waitress for more- when she finally happened to pass near our table. 8 or so minutes later we had to flag her down as she had no intention of stopping by or even making eye contact with us. Our son needed a refill on his water by this time and we asked for one, letting her know that we also no longer needed the marinara as the mozzarella sticks were long gone. She just said, okay , no apology or oops, I forgot. We then waited what seemed like an eternity for our entrees and when they arrived we asked for ketchup and blue cheese. Again- 10 or so minutes go by and our waitress is no where to be seen. We end up asking a man (possibly the manager), and he finally brings the condiments. The food was decent enough and we finally got the check and we 're ready to get out of there. I noticed that I was charged $6.99 for a side of chili instead of $2.00 which is the upcharge to sub it in as your side. I notified the waitress and she brought back the check, having taken off $1.85 instead of the correct amount of $4.99. I then asked to speak to a manager. I asked him to fix the check and also told him of the completely disappointing experience we just had. He responded that he became the manager there about 2 months ago, and that he tries to instill in his servers that customer service and attentiveness are key. So.... I guess that was supposed to be some sort of apology for the horrible experience. Definitely will not be coming back."