"Started at the bar wanting to look at menus, and to see how long the wait was for outside seating. Immediately asked by the bartender if we wanted to eat at the bar. Said no, and asked for two Labatt's bottles, which were displayed along with other bottles at the back of the bar, although only the top of the bottle was barely visible. He stated that they didn't have that, and offered another beer on tap. When asked what that was, he said it was the closest to Labatt's that they had, but did not offer a tasting, and walked away. We ordered nothing, and began to peruse the menus. Similar to The Keg, with slightly lower steak prices. Another bartender happened by, and asked if we wanted anything. Repeated our request for Labatt's- she opened a cooler loaded with them. Distinct impression the previous bartender only wanted to serve food and be overtipped as if he was a server. Large bar with plenty of open stools, and we eventually did ask for a table and were seated within less than 10 minutes, so...he pretty much was one of the two bad impressions I had the entire trip. Neverless, he had no issue presenting us with a $32 CAD bill for 4 bottles of Labatt's, that he didn't serve. We asked the host station about outside seating and were told that was a separate station, and we would not be given a buzzer, and they would not come looking for you at the bar when your table was ready. Again, suspect information, given the other reviews. We were seated quickly inside, where a pleasant but harried server took our appetizer order. My husband ordered the Lobster Poutine, which arrived via other servers (hate that practice) without any lobster. By the time we we revisited by our original server, despite repeated attempts to flag her or anyone else down, he had eaten part of it out of hunger. She went back to confirm with the kitchen that they indeed made the error, and let us know that she had confirmed we weren't lying. She did offer to take it of the bill, but in the end still charged us $10 CAD for the basic poutine he received in error. The steaks were okay, but unremarkable, certainly for the price. All in all, it is one of those establishments that you really want so hard to like, but in the end falls flat. Super crowded, even at an early hour, so maybe we were alone in our poor experience, but I sincerely doubt it."
