The Killer Sub
Larry's Giant Subs

Larry's Giant Subs

10750 Atlantic Blvd, 32225, Jacksonville, United States

Wraps • American • Sandwiches • North American


"Very bad experience at this location. Went in to order 2 large subs. Ordered 2 Large 12 inch Cuban sandwiches both all the way as they come. They have a sign right at the cash register that says Voted best Cuban in Jacksonville so we were excited to try it out. Waited a decently long time to get the sandwiches. Me and my family drove to Amelia Island to enjoy the day and when we opened the sandwiches we instantly noticed they were completely wrong and not what we ordered. I called the location immediately and asked how we could fix it and the manager Andrew acknowledged the mistake and offered to make the correct subs if we brought back the ones we had already had. I explained that was the only food we had for our outing so that we would be eating some of it but would be returning later in the day. Told me that if we eat them he can only offer 50% off our order of 2 more subs next time we come back in. We come back later in the day today, the same day we bought the original sandwiches, and they switched it up on us and were only wanting to offer 50% off on one sandwich. We even brought back almost 1 whole sub that we did not eat to prove to them they gave us the incorrect subs. This could have been an easy fix as it was 100% on this location for giving me the complete wrong order. Hopefully you guys will do the right thing in the future with your paying customers. I hate writing bad reviews but this was really unacceptable after driving all the way back to try and get this corrected."