Tilapia Florentine
Ihop

Ihop

13785 Lakeside Circle, Sterling Heights, United States

Meat • Casual • Burgers • American


"I don't know what happened to this place. My husband and I use to come to this location and would have an excellent experience and would tip well.2/5/22 my family arrived at 12:30 pm to sign up for a table. The woman at the front desk told my husband that it would be 15minutes for 6 people. We waited well over an hour. My husband asked the woman at the desk about our table. He gave her his name, and she said she did not have his name on the list after he saw her write it down. She took his name again and forgot about us again. They took large parties before us. One staff person came to ask us if we've been helped, by that point we've been waiting for over an hour (my families choice not mine).While waiting my husband went to the restroom and he said it smelled moldy and was dirty. Same as the female bathrooms.We finally got a table after waiting over an hour and a half. I have never been in a restaurant where I can hear waitresses loudly yelling to each other from the front of place to the back.Our waitress Christina was very nice and listened to our concerns and took them to her manager. Christina was the best thing that happened during our time at IHOP. Our eggs were cold, but overall the food was good.Although we are in a pandemic that is now decreasing, there is no excuse for poor unprofessional service. It's unfair to pay more for a service and receive something less. The customer is paying we shouldn't have to be overlooked. Get it together IHOP."

IHOP

IHOP

2301 N 4th St, 83815, COEUR D ALENE, United States

Tea • Steak • Cheese • American


"On our way from Grouse mountain lodge in Whitefish, Montana, to Marysville, California, we Stop to have a meal in Couerdelane, Idaho. All I hope so busy, but we got in and were seated relatively quickly. This was a very busy busy busy ihop. All workers appeared busy, the bathrooms are wheelchair accessible, parking outside has handicapped accessibility, and entrance is handicap accessible. The bathroom does not snow could use a little cleaning. Rest of the restaurant appears clean enough. Our meal or order was taken quickly, and even though the restaurant was busy, our meal came fairly quickly. There was an unevenness however, in our orders. My husband's order was perfect and the hash Browns beautiful, mine my hash Browns were way over cooked almost burnt. Everyone's eggs appeared to be cooked perfectly, but my teeth up was dirty and I have descended b Since I had my meal almost half finished before I notice way overcooked potatoes I didn't send my potatoes back. I just let the waitress know to tell the cook to be more careful with them. Everything else on my plate was cooked appropriately. Our wait staff was so wonderful and efficient; also, she was pleasant and responsive to our requests. She quickly brought me lemon for my tea, and a clean mug (with apologies). She refilled the water, and other drinks at our table quickly. Other staff wished us a wonderful day. If I pass this way again I would stopped eat at this restaurant."