Tuxedo Bombe
Soneros

Soneros

13524 S John Young Pkwy Orlando, FL 32837-7678, United States

Meat • Grill • Buffet • Colombian


"To begin with, I made a reservation for last Saturday to celebrate my nephew's birthday with the family, the reservation was for 8pm and we all arrived on time, the waiter Pedro Morales starts serving us with the order of the drinks, which he takes 1 hour later and badly, I don't return them because I don't have to wait another one, he never brought us a bottle of water all night. At about 10 p.m. he began to bring us the food that was the appetizers and at 11 p.m. he brought only 2 plates of food. At 11 PM we call him to ask about the food again and he tells us that they are full and that it will take longer, we ask him to speak with the manager Daniela Bustamante and she does not give us the reason (according to her wait 3 hours for a food is normal) and says that we have to continue waiting, we ask her for the bill and we inform her that we do not agree with the bill because the waiter did not do his job well to receive the amount required on the receipt, she indicated that she would fix it and we left without eating and without being able to celebrate or sing hbay to my nephew. On Monday I check my bank and the full amount is charged, when I call neither the owner nor the manager nor the waiter are available, Eugenia answered me and told me that she was going to tell her manager who 24 hours later had not done anything . Then I call my bank to cancel the transactions (because I paid several accounts separately that night) on the receipt I explained the reasons why the total changed and I wrote the total that is supposed to be charged to the card, but they completely ignored this, I am waiting for an investigation on these transactions to wait for the return of my money. It should be clarified that when I call to ask the name of the owner they give me excuses for not giving me that information and that he spends his time traveling. This restaurant has been going for years and I had been a client for years, and since the change of administration changed the menus and the waiters are now served by the vast majority of Venezuelans and among them they cover up and one who is supposed to be the customer who is always right is the one who loses out. I have nothing against Venezuelans because I have a family from that country, but I do have against certain abuses that they do in groups. And it is also worth mentioning that I was a host in a restaurant and my husband is a waiter and we know how a restaurant works and all the procedures and protocols to follow. Unfortunately I do not recommend it until they resolve and hire people who know how to work and respect the client. I hope that if owner Ricardo C. reads this review he will take action on his business."

Club Macanudo

Club Macanudo

26 E 63rd St New York, NY 10065-8030, New York City, United States

Bars • Cuban • American • North American


"Club Macanudo is currently the premiere cigar lounge of New York City. Located at 63rd and Madison, it is in a prime neighborhood, Yorkville or the Upper East Side, and caters well to those who wish to have an upscale cigar lounge experience. You don't have to be a member to enjoy the Mac. Non-members can sit on the comfortable stools around the bar, unless at the invitation of any member seated at the tables by the bar or in the back of the house. Upon entry, one sees the front desk and comfortable lounge seating all around. A coat check and restrooms are across from the front desk and towards the lounge and bar area. One has to be prepared to pay the freight at this classy lounge with wood paneled walls burnished to bring out the fine woodgrain and lustre. There is a large screen in the bar area, but one hardly pays attention to it here. Brass and copper fittings around the well appointed and stocked bar further the refined statement. Check out the copper or brass surface of that bar! The Mac is where you can bring a Lady who will enjoy the air filtration and air handling to minimize the impact on her hair and clothing. I appreciate it as well. The Mac is where you can entertain clients, enjoy premium sticks, and enjoy the flavor and aroma of what you are smoking without it being choked out from ambient smoke. The Mac is not for those on a budget. The pours at the bar are admittedly too close to pinky pours at above average rates, but I note the pours are a little better if you are with members. They can make nearly whatever cocktail you desire and have a broad selection of wine and a few beers to compliment the vast liquor selection. They also have a good selection of cigars on the menu. Membership here at the Mac has its privileges. However, it is open to non-members every day, unless they have special events, like poker nights and benefits, or private events. Sometimes they have live music open to everyone. Otherwise, the kitchen is serving up good food for table service or at the bar. I have seen Grace at the bar for at least ten years and have always enjoyed her. So will you. Ask for the house made potato chips. They're fantastic! The only other lounge in NYC that rivals the Mac for elegance and class is the Carnegie Club, but the Mac is at the top for the City currently. It's open until around 1:30 or 2:00 AM, so you and your friends have time for those sticks and conversation. Club Macanudo is definitely for those of discriminating tastes and the pockets to back it up. Four and a half stars!"