"We visited during the lunch time at work. It was me and 3 others of my colleagues.The place was pretty packed, there were people lining up outside.I worked in a restaurant for years, so I understand how thing generally work, and I try my best to be kind to servers and the staff.We were served 2 dishes, which were identical menu. The food was pretty good.When we were 1/3 done with the first 2 dishes, we asked the server where the other 2 are, she said she 'll check. Which isn 't perfect, but we were fine.3rd dish came out when we were half way done with the first 2 dishes, which we asked why we are not getting the 4th dish. The server said Sorry, I 'll check and just left.The place was busy, we tried to understand, but we were too in a hurry since we were trying to eat within lunch time.When we were 2/3 way done with the first 2 dishes, no news about the 4th dish. We called the server to saying Excuse me , she turned around and said ok . Ok what???Us being angry, we told her that we want our check and don 't want the 4th dish. She didn 't even turn around to look at us and waved her hand and said Ok. Ok IS THIS HOW THE RESTARAUNT SHOULD ACT WHEN WE RECEIVED NO FOOD OR THE NEWS ABOUT THE FOOD FOR MORE THAN 45 MINUTES?She came back with a check and said Sorry . Not, I 'm sorry or we apologize and explain what happened. I asked what happened to the 4th food and she just said Sorry and took our card and the check.WHAT 'S WRONG WITH A FULL SENTENCE OF I 'M SORRY AND SHORT EXPLANATION? It wasn 't like she spoke no English!? Is it so difficult for her to say I 'm so sorry, the order was never delivered to the kitchen or... There was a lot of orders backed up and had been delays ?????????????? I understand that she 's busy, but how long does that take?????????5 seconds???NEVER GOING BACK IF I HAVE A CHOICE.If the food was mind blowingly fantastic, I might still consider visiting, but honestly, it wasn 't good enough to win me back with no food and a Sorry ."