Téléphone: +18474581798
Adresse: 320 N Randall Rd, Lake In The Hills, USA, Lake in the Hills, United States
Ville: Lake in the Hills
Menu Plats: 35
Avis: 3239
Site Web: https://locations.arbys.com/il/lakeinthehills/320-n-randall-rd.html
"I ordered online for a 12:30 pick up mind you this is my lunch break from work. I get there at 12:30, food isn't ready and the cashier was with a customer. She was struggling giving him change states she didn't know math, that is reassuring as a customer and business owner to say the least. While helping that customer she acknowledged me and said she'd be with me next. After the customer she was helping at the front counter was taken care of, I figured I was next as she said. She proceed to walk past me to service the drive thru. That's when I said something and received an attitude from her because the drive thru was backed up. After I spoke up a lady came from the back on the phone, continued talking while getting my food and her attitude was poor as I pointed out her phone call appeared more important than the customer in front of her. Both ladies acted and treated me very rudely and unprofessional. I have worked in the customer service industry for 30 plus years and that behavior is unexceptable. Don't spend your very hard earned money there!!!"
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