White Castle - Carte

The food met my expectations, which was a positive surprise. However, the service was a bit unwelcoming, almost as if I was an inconvenience to the staff. The drive-thru signs were not working, and the intercom was barely functional. White Castle, it’s time to improve.

We waited nearly ten minutes from when someone said they'd be right with us at the drive-thru to when our order was finally taken. This was the only downside of our experience. The food is consistently exactly what I want: affordable and always satisfying after a smoke session.

In my opinion, White Castle can be quite hit or miss, often depending on the time of day and various other factors. However, this morning, my experience was fantastic! The drive-thru service was quick, the employees were friendly and helpful, and the food was hot and delicious. It's experiences like these that keep me coming back. Voir le carte

The floors were incredibly greasy, dirty, and sticky! We waited a long time to be served inside, even though we were the only customers present. The tables were in desperate need of cleaning, as they were covered in crumbs and soda. The only reason I'm giving this place 2 stars is because the food was hot and fresh. It definitely needs a deep cleaning! I won't be returning.

Food was fresh and all, but wanted to bring attention to their system for online/mobile orders. I put one in for pickup at a certain time, went in the store, and asked about my mobile order. They needed to go through and add the order manually saying they don't ever see these. Another woman came in after me with an online order and had to do the same thing. Long story short don't bother ordering ahead online because they won't see it.

I ordered a 30 pack with no onions, extra pickles, three double cheeseburgers, and a few other things they didn’t get it right I had a lot of onions one pickle on each burger ! I call Dan the manager that was working Friday March 10th tonight at 7 pm he was absolutely clueless!! and I’m not sure if he has giving me his real name ! because he pauses when I asked him his name like he didn’t want to say his name!! i’m the owner of a company if I had a manager like that working for me that was so clueless about his job, He would have to get retrained!! My order was all wrong!! Voir le carte

This is, without a doubt, the dirtiest and most unpleasant White Castle/fast food restaurant I've ever visited in my life. The floors are so sticky that your feet feel glued to them, and every single table is littered with trash or leftover food. The staff is rude and seems indifferent; they are more focused on each other than on the customers. When I approached the counter, it was cluttered with items that should have been stored in the back. To top it all off, half of the soda machine was out of order. After waiting for 25 minutes, I requested a refund and left. I can't imagine the owner is pleased with the current staff. I wish there were a way to give zero stars.

Tried to raise complaints to the manager and he didn’t even know how to have a confrontation. It’s your job to de-escalate and apologize. Not give excuses. I know what happened and for you to act like this is unprofessional. Love that I found out you broke protocol turning away an order for 3 people because of short staffing. It’s ok though cause we went to arbys next door where they treat you like a decent human being. I also let corporate know about your “excellent” service. Telling people to order on the app and limiting them to 10 burgers. The blank outta here! They are so small. Then had us waiting 15 minutes to order after the greeting to order and waiting in a long drive thru line sin...

I gave 2 stars for the food being hot, but the order was not 100% right. My hubby ordered ghost pepper cheese on one, and let's say that the cheese was ghost: missing the pepper part. It was just regular. Also, while my hubby and I were eating inside, we noticed many cars outside waiting in the drive-through for A LONG TIME for their food. Speaking of eating inside, the dining room floor was DISGUSTING. While ordering our food, our feet were sticking onto the floor with every step. Most of the table tops had specks of crumbs on them, and the ceiling vents were also DISGUSTING. I can only imagine how dirty the kitchen is. The onion chips I had had an old grease taste to the, so that says its... Voir le carte