Amelia
Donatos Pizza

Donatos Pizza

1210 Ohio Pike Suite B Suite B, 45102, Amelia, United States

Pizza • Lunch • Salads • Salads


"I went to the store to get some explanation as to why my coupon wasn't working. I spoke with Tracy, a manager at this location, who informed me that there's nothing she can do she doesn't have time. She states she's not able to honor that coupon you'll have to do it online. I then told her I won't be back because I don't have time to waste an hour of my day trying to figure out their website. She decides to get an attitude with me slamming things telling me that basically she's not gonna be cussed at, when I never cussed at her personally. On top of that she's threw my food through the window at me, and slammed the window in my face. I get home with my food only to discover my pizza, my shareable meatballs, and bread sticks are undercooked/cold. My autistic son witnessed the whole thing. I decided to call the manager of the store, Mike. the next day to tell him about how his employee treated me. He stated to me he had already spoken to all the employees that worked last night and the district manager. The only thing he can offer me is an apology. He actually stated the only thing he can offer me is an apology which isn't an apology at all. I told him I will never be step foot in his business ever again. He basically acted like he could care less. So I will be contacting corporate and the district manager personally to tell them this store. I don't believe this manager did speak to anyone. I would like this investigate further. I will also be reporting this location to the food and health board due to them serving me undercooked food, which we didn't even attempt to eat. I would never recommend visiting this location for fear you may experience the same thing I did. Sincerely Dissatisfied, Joey D."

Grammas Pizza - Amelia

Grammas Pizza - Amelia

1727 E Ohio Pike Amelia, OH 45102-2007, United States

Pizza • Sushi • Asiatic • Mexican


"Extremely rude lady that works there and answers the phone. I ordered a medium pizza with pepperoni, extra cheese and bacon. I had my grand kids with me and did a walk in order. I got home and gave my grandson a piece and grand daughter and myself and noticed no pepperoni. I also noticed how sloppy the pizza was made. The cheese was hardly on there and all the you could really see was pizza sauce. I was not going to make a issue of that but when I seen not pepperoni, I thought I 'd call and let them know. The lady laughed at me and stated you are three pieces of pizza before you noticed but what she didn 't seem to understand is, I had two grandbabies here as well, that are young. I told her yes about the three pieces and she said it again and then put me on hold. She got back on the phone and said since you ate half the pizza I 'll make you a personal. I told her I would like to have a medium like I paid for but with pepperoni as I originally ordered. She got very snappy and rude and told me she ain 't doing that and it 's their policy and NOT THE CUSTOMERS! I was very nice and calm till then. I told her customer is first and there is no reason I would call there telling them there is no pepperoni, if their wasn 't and since I came there and gave my order and paid, I should get one replaced. Unfortunately she was rude and told me NO! I guess they will hire anybody these days but those anybody 's will make you lose a customer really quick!!!! Don 't waste you time with these rude and disrespectful people, go where they care and customers first! God Bless!!"