"We (party of 4 adults) visited this restaurant on a Tuesday about 3pm (Eastern Time). There looked to be a low crowd compared to the evening before. It was a 30 minute wait for a table. We sat outside in the screened in area as we were traveling with our dog. It was pet-friendly in that we could have our dog with us, but unlike other restaurants in the area, no water was offered for our dog. We placed our order drink and appetizer (calamari) order quickly, but were told they might be out of the appetizer. The waiter checked and the appetizer and it was still available. We placed the rest of of order (mahi-mahi sandwich, grouper sandwich, and 2 BBQ pork sandwiches), but the waiter came back to say that they had run out of BBQ pork. Ribs were chosen to replace the BBQ pork. However, the waiter again came back, this time saying they only serve ribs on Friday. Burgers were then ordered. After a long wait, the waiter tells us the kitchen was really backed up, but we should have our appetizer soon. It was a while later and our waiter seemed surprised that we still had no appetizer. Eventually it came and was well liked. Some time later, we were told that the printer that our order was going through stopped printing and the kitchen hadn't noticed, but it was fixed and we should get our food soon. We waited a total of at least 1 hour and 45 minutes (up to 2 hours) for our food after sitting down at our table. Unfortunately the kitchen got 1 order incorrect so to keep from causing much issue, we asked for just a new bottom bun. However, we were told the kitchen was so backed up that it could be quite a while before that could be brought. That sandwich was eaten without the bottom bun. The meals were generous in size and good (especially the fish). We were given an free appetizer for our long wait (brought when were almost finished with our meal). TBH most of the area restaurants are slow (but not this slow) hopefully our experience here was not common. Update at their response. First, let me be clear that I now feel you are insulting us. We were not upset that our dog was not offered water. We would have asked if we truly felt there was a need. We were simply surprised since other restaurants in the area were courteous enough to bring water or at least ask. Also, the menus we received did not state that ribs were only served on Friday as they state in their reply and our server was also completely unaware of this. Let me also be clear that we were very patient, polite, did not complain and gave a large tip. This review was simply based on our experience there."
