Phone: (+1)91550464000
Address: 303 North Oregon StSte 110, El Paso, United States
City: El Paso
Menu Dishes: 35
Reviews: 1353
Website: http://www.anson11.com/
"It has been about 4 years since I have been here and this time was extremely disappointed with the lack of customer service. Exquisite experience is very far from reality. The designated server Andrew welcome us and from there he completely ghosted us. Another server Alex had to come by and explained us that Andrew was busy making a salad for another group. He felt bad for long wait and decided to take our order. Long story short we order at 7:25pm and received our food at 8:30pm. Andrew never touch the table once and the only individual that actually touched our table in over an hour was the wonderful water server and Angel the bartender that pushes cocktails throughout the dining experience. Mind you we were drinking wine. I spoke to Andrew about the situation, and he yet never came to the table nor anything was done about it. The only positive feedback was on the food quality. First class to the chefs that work hard to delivery an outstanding culinary experience. Unfortunately the front of the house team did such a poor job executing that takes away from the overall experience."
All prices are estimates on menu.