Phone: +19144815712
Address: 10 Westchester Ave, Port Chester, NY 10573, Village of Port Chester, United States
City: Village of Port Chester
Menu Dishes: 15
Reviews: 528
Website: http://www.bonabonaicecream.com/
"They’re getting one star as owner Chef Nick Di Bona does not honor his business commitments. He had a contract with an app where if I as a customer, pay for a certain bag, then he guarantees that bag will be prepared as long as I meet my end of the contract which is to pick it up between certain hours. I paid in advanced. I sent my son to pick up the bag. It was supposed to be picked up before 6:30 PM. Anytime between 12:30 and 6:30. My son came around 5:40 PM and was told they had no food for him. : Why? They seriously could not just give my son to pints of ice cream as they have given other customers using this app? People were cleaning up and closing up. Means if he actually came after another few minutes later, or after 6 PM, they would’ve been gone all together. I lost my money. I got no ice cream so I can’t review the taste. Does seem overprice to me just because they’re putting a gimmicky piece of meringue on top, but it would’ve been nice to actually try it for myself to see if it was indeed worth the cost. Sadly, I cannot. Because this business does not honor it’s commitments. I reached out to it, and I have not yet heard back. Frankly, I would be shocked and pleasantly surprised if they try to do the right thing."
All prices are estimates on menu.