Phone: +17245379755,+17245392990
Address: 3897 US-30, Latrobe, PA 15650, USA, LATROBE, United States
City: LATROBE
Menu Dishes: 35
Reviews: 2477
Website: https://burgerking.com/store-locator/store/restaurant_9614
"I recently visited the Burger King in Latrobe, PA, and unfortunately, my experience was disappointing due to the behavior of the manager, Ben. During my visit, I encountered rude and unprofessional conduct from him, which greatly affected my dining experience. Despite there being no other customers waiting, Ben insisted that I move to the front of the store to place my order, showing a lack of respect and consideration. When I raised concerns about safety—pointing out that there was no proper place to pull in without blocking oncoming traffic—Ben's dismissive and rude response made me feel unwelcome and disrespected as a customer. This was my second negative encounter with Ben, and both experiences have been far from satisfactory. Good customer service is vital in any business, and it's crucial for managers to maintain professionalism and possess strong interpersonal skills. I hope this feedback helps initiate improvements in the customer service at the Latrobe, PA Burger King location. Thank you for addressing this matter. Please let me know when this individual is no longer there, and my friends, family, and I would be happy to return and support your business. Sincerely, Jodi"
All prices are estimates on menu.