Phone: +19517771117
Address: 3505 Market St, Riverside, United States
City: Riverside
Menu Dishes: 30
Reviews: 3740
"The sandwiches here are excellent, but waiting an hour in-store for an online order is completely unacceptable. The estimated order times need to be updated to more accurately reflect the actual wait times. I placed my order around 11:50 AM, which said it would be ready by 12:06 PM, but it wasn’t ready until 12:45 PM. This forced me to use 25 minutes of paid time off just to extend my lunch for a sandwich. The only reason it was finally prepared at 12:45 PM was that I went to the counter to check on my order, and they told me, “Oh, we can make it next,” suggesting that it hadn’t even been started yet. A more honest estimate of the wait time would have allowed me to adjust my lunch plans or cancel the order entirely. I usually don’t like to criticize customer service, knowing that employees aren't paid enough, but I do expect a certain level of consideration from the company, which could be easily improved with more realistic online wait times."
All prices are estimates on menu.
Riverside, California, has a rich history and cultural diversity, offering vibrant Mexican cuisine with tacos and burritos, alongside American classics like burgers and craft beer.