Phone: +19093384128
Address: 23943 Lake Dr, Crestline I-92325-0677, United States
City: Crestline
Menu Dishes: 35
Reviews: 7027
Website: http://www.crestlinecafe.com/
"I really do enjoy Crestline Cafe. Usually eat here once every two weeks for dinner. Food is really good and portion sizes are decent. I was a little disappointed on the evening of 10/10/23. The food was great the cooks seemed busy and moving quickly. However customer service was subpar Dede (I believe her name was) and another young lady were working. They were very unattractive to all customers to the point while the servers were behind the bar arguing with each other a customer had to yell out the question, could I get some water . From their table Their Internet was not working and they could not accept CC. They did have a note on the door however if not paying attention one could have missed it. Not sure when the put it up either. There were customers at their table when the young waitress approached their table and let them know. The gentleman went quickly to the ATM next door. Dede then proceeded to bash the customer about not reading the sign and if the customer couldn 't read that was their fault. I get having moments where servers get frustrated however these two servers should learn the lesson of talking behind closed doora, where customers can 't hear them etc. Not only were they super inattentive, we got to hear about a customer who had puked all over the bathroom and some sort of crazy mishap with some wine. The younger one told Dede she should seek counseling ect. However loved the younger one till she started being a snot. How if she wasn 't careful she would end up like Dede. I was sitting on the back of the restaurant near the windows they were at the bar with the TV on and you could still hear all their ! talking. I was very disappointed with these two ladies. There was a lot to be done instead of hanging out and talking ! about customers and talking ! to each other. How about clean the floor there was paper, leaves etc all over the floor. I wiped down our table as it was not done properly but they had set out silverware. How about paying attention to your customers."
All prices are estimates on menu.