"We made a reservation a week before the actual date. We had a 4pm reservation. Apon arrival we were told they were behind, and we would be seated in ten minutes. After the ten minutes we arrived at our table. There was food on one of our chairs, and the smell coming out of the carpet was strong and unpleasant. It smelled like mildew or mold. We sat unattended and ignored for ten more minutes. When the server finally arrived, she said she didn't even know she had our table to tend to. She apologized for the wait, and took our drink order. We sat for another ten minutes without even being brought water. I looked around for our server and saw she was in some sort of argument with what looked like the manager. A patron from a different table left her chair to get the server's attention as they were waiting to pay their check. The server dismissed the lady by saying she would be with her in another minute, and went right back to her previous conversation. I had seen enough at that point. We arrived at 3:30 pm. We were told we wouldn't be seated until 4pm. That was fine. But it was now 4:40 pm and we hadn't even gotten water at our table. Our party of 4 decided this wasn't for us. We got up and left quietly. One person asked if everything was OK on our way out, I said no, but we were all done, thanks. This was the first time we have ever walked out of a restaurant. I hope they can fix their issues. Our party was uncomfortable and not impressed with the lack of attention from the staff."