Dunkin' - Menu

12090 Princeton Drive, Huntley, 60142, United States Of America

🛍 Coffee, Donuts, Cheese, Fast Food

2 💬 37 Reviews

Phone: +18476699495

Address: 12090 Princeton Drive, Huntley, 60142, United States Of America

City: Huntley

Menu Dishes: 35

Reviews: 37

Website: https://locations.dunkindonuts.com/en/il/huntley/12090-princeton-dr/339870

"Wanted to rate it zero or negative number but not option for that!!! Went this morning 5:07am order coffee and a plain bagelToasted with veggies cream cheese. Opened bagel when I got to work it was burnt and hard as a rock!!! Absolutely inedible. Tried calling to voice my complaint, and it took 4 calls before they answered the phone. Indian lady answered I told her my complaint and was told OUR TOASTER IS BROKEN AND BAGEL IS OLD SO IT GETS HARD QUICKLY she repeated several times that their toaster was broken. I told her I wasn 't interested in the problem only that I wanted my order voided because it was in edible and I was not going to pay for something that I couldn 't eat. She again told me that the bagel was old and that 's why it got hard and then if I come back tomorrow, she 'll give me a new bagel and cream cheese. I told her I absolutely would not be back there and I wanted my money back and after she kept ranting and ranting about how I had to come back I hung up on her. We 're Dunkin ' Donuts on the planet save your money and go elsewhere because you will not get what you pay for."

Full menu - 35 options

All prices are estimates on menu.

Ice-Cream - The Deep Freeze

Ice Cream*

Ice-Cream - Soft Serve

Specialty Cakes

Seasonal Ice Cream

Ice Cream

Gelato Scoop Shop

Our Specialty Bread Varieties

Seasonal Flavors

Ice Cream & Desserts

Original Flavors

Sweets & Desserts

Frozen Dessert

Choose A Dessert

Popular Products

Ben & Jerry's

Cake Desserts

Dessert Bites

Dessert

Divine

Soft Serve And Yogurt Creations

Renee Renee

I ordered the new Caramel Cold Brew, and it was incredible!

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Reviews

emily
emily

Why when you order a xtra toasted bagel with cream cheese is it never toasted. No one wants a soggy bagel ....


esther
esther

The service is consistently slow and lacking in respect. They frequently get my order wrong and seem to pay no attention to what I request.


Ruhma
Ruhma

DO NOT GO TO THIS DUNKIN!!!!! One of the worst customer service ever, whenever ive asked for anything they have some of worst attitudes ever. I asked for a chai w cookie butter cold foam and i got just straight up milk and some crumbles of cookies, so View menu


helen
helen

I don't appreciate the girl working the drive up talking about her personal issues when there a customer that can hear everything. Also did not get a pleasant greeting. In fact no words were spoken to me at all. She was too hung up in her private conversation to acknowledge me.


Lauren
Lauren

If I could give 0 stars, I would. My friends and I found black plastic things in our drinks. super unsafe. we told the managers, just to let them know that their coffee is unsafe. All the managers did was yell in my friends and I faces. They do not care about their customers one bit.


katie
katie

This is the worst dunkin I’ve ever visited. I found pieces of the plastic bag in my coffee and when I visited the Dunkin the employees were extremely rude and yelled at me for asking for free coffee after drinking a contaminated coffee. The customer service was terrible, they always forget parts of my order, and my coffee never tastes quite right. I wouldn’t recommend ever going here unless you want to drink plastic and get yelled at View menu


Jennifer
Jennifer

awful service! the woman had such a nasty attitude! we ordered just under 20 bucks worth of stuff and paid with a $50. she said I can't take this, I won't have change. very rudely. we said that's all we have, I said the bill is 20 bucks you don't have a twenty and a ten? she kept saying it over and over while holding the money. finally we said are you going to take it or not? she turned and yelled at the girl making our stuff and asked if she already made the food. she was going do turn us away! over a $50 bill.


Brooke
Brooke

I had a terrible experience at this restaurant. I found nasty, slimy black plastics in my coffee, and when I approached the staff about remaking it, they shouted at me, accused me of lying, and refused to give me a new coffee or a refund. This was undoubtedly the worst customer service I have ever encountered. I was treated with a lack of respect and kindness throughout the ordeal. Although I usually try to avoid this place as the coffee isn't great, after this incident, I will definitely not be returning. I cannot recommend this place for coffee unless you want to deal with toxic plastic and rude employees.


Lisa
Lisa

Wanted to rate it zero or negative number but not option for that!!! Went this morning 5:07am order coffee and a plain bagelToasted with veggies cream cheese. Opened bagel when I got to work it was burnt and hard as a rock!!! Absolutely inedible. Tried calling to voice my complaint, and it took 4 calls before they answered the phone. Indian lady answered I told her my complaint and was told OUR TOASTER IS BROKEN AND BAGEL IS OLD SO IT GETS HARD QUICKLY she repeated several times that their toaster was broken. I told her I wasn 't interested in the problem only that I wanted my order voided because it was in edible and I was not going to pay for something that I couldn 't eat. She again told... View menu

Categories

  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Donuts A delightful assortment of donuts, ranging from classic glazed to innovative flavors, each with a fluffy, melt-in-your-mouth texture and mouthwatering toppings that promise to satisfy every sweet tooth craving. View menu
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.

Amenities

  • Wifi
  • Delivery
  • menu
  • Accepts Credit Cards
  • menu

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