El Pollo Loco - Menu

1299 S Winchester Blvd, 95128, San Jose, United States

🛍 Family, Mexican, Chicken, Catering

3.8 💬 3803 Reviews
El Pollo Loco

Phone: +14089846860

Address: 1299 S Winchester Blvd, 95128, San Jose, United States

City: San Jose

Menu Dishes: 31

Reviews: 3803

Website: https://restaurants.elpolloloco.com/ca/san-jose/1299-s-winchester-blvd

"Today, we visited your San Jose location at 1299 S Winchester Blvd, San Jose, CA 95128. Normally, we frequent your location at 1725 Branham Ln, San Jose, CA 95118. We always order the same thing: 2 Keto Burritos with white meat, extra avocado, and one small soda. At the Branham location, we typically pay $24.87 for this order. However, today at the Winchester location, they tried to charge us $43.00 for the exact same order. I pointed out to the cashier that this was almost $20 more than what we usually pay at the other San Jose location. She was quite rude and insisted that the higher price was due to the location we were in. She seemed pleasant with other customers but was disrespectful to us. Perhaps it was because we didn't speak Spanish like some of the previous customers, and she struggled with English. My wife, who is of Latin descent but does not appear so, attempted to communicate with her in broken Spanish. The workers behind the counter were also glaring at us and giving us dirty looks. When we placed our order, another woman approached the counter and instructed the cashier in Spanish on what to charge us. We are extremely disappointed with this treatment and have no intention of returning to this location. We will also be contacting corporate to address this issue."

Full menu - 31 options

All prices are estimates on menu.

Main Dishes, Sides & Extras

Family Chicken

Bowls

Salads

Toast

Main Courses

Egg Dishes

Dessert

Burritos

Pasta

Sandwiches

Nachos

Quesadillas

Under 500 Calories

Tostada Salads

Epic Burritos

Double Tostadas

David David

The service is really good, the coworker are so kind and nice, but I bought the double chicken and the price is very hight to get a vegetable, the food is okay.

Address

Show Map

Reviews

Kim
Kim

The service at this restaurant is excellent! All three of the staff members I encountered were very friendly and helpful. The cashier assisted me with placing my order. I highly recommend this place! Thank you for a pleasant dining experience!


Erica
Erica

The restaurant is very clean and the customer service is great. I ordered the double chicken corn salad and it was huge. There was plenty of chicken, but I wish it had more than just two small slices of avocado. Overall, it was worth the price of $14+. I will definitely return to this location if I am in the area.


Yajaira
Yajaira

When you buy a whole family meal and you ask for green salsa and they give you almost empty containers. Each container is 1.5 oz and they are only serving .5 of salsa in each container. When I got home everybody was disappointed for not having enough salsa . Next time I should ask to give my 10 containers instead of 4 View menu


Lucy
Lucy

El pollo loco was craving tostado salad and decided to try the one at el pollo loco. The tostado shell was on point very light and surprisingly retained its crunchy texture even when loaded with toppings. The chicken didn't taste as flavorful though but I didn't mind as I drenched my salad with salsa. The salad was yummy but wish they added more sour cream to the salad!


Sherri
Sherri

Are you kidding me?!? This El Pollo Loco charges $6 dollars more for their double chicken avocado salad than all the other El Pollo Loco locations in CA! I was shocked. Their chicken tasted disgusting too . Worst El Pollo Loco I've ever been too. I called the manager and he said it's CA prices. I said NOPE I go to many locations and your prices are 40 percent higher! I even checked the other San Jose locations prices to confirm he has his prices 40 recent higher. This is a chain and prices should be the same in all locations. Never go here! Total BS


Jacob
Jacob

Quick and dirty: Expensive dry Chicken. Hard Pass Detailed Review: I've been going to this location for 15 years since my family lives nearby. Customer service is great same staff from a decade ago! I've eaten pollo loco from locations all over California, including central and southern CA. Dismal experience today upon learning that a 10 piece ONLY CHICKEN IS $27.99. For $30 you should at least get good juicy chicken. This franchise is definitely price gouging! Sad for the community. GO TO COLEMAN LOCATION INSTEAD. $20 for 10 piece chicken that's juicy and tasty! This is my first review on yelp after being on the platform for 5+ years View menu


Elizabeth
Elizabeth

This El Pollo Loco location is in the corner of a small plaza, they have plenty of parking here as well. There is no drive thru at this location like their other locations, and it was not busy at all when we stopped by. Not much service, but food came out in a decent amount of time. I ordered the Shredded Chicken Nachos; 2 Pieces Chicken Meal with macaroni cheese, mashed potatoes with gravy, and tortillas; and 2 Shredded Beef Burrito Grillers to share. The chicken in the nachos were a bit dry, but I liked the nachos the fresh tortilla chips with the beans, cheese, guacamole, pico de gallo, salsa, and sour cream was tasty. For the chicken meal I opted for two juicy chicken legs, which were ta...


Jeannie
Jeannie

El pollo loco is a great fast food restaurant. They are clean, they use good quality ingredients, always super fresh, and they are consistently delicious across the board. They are way better than any of their competitors like Chipotle or Taco Bell. No comparison! And their prices are very reasonable. We often order the chicken tostados, which are fantastic. So fresh and the tasty , juicy chicken is grilled and seasoned perfectly. I love the original chicken cheese quesadillas, but the new stuffed quesadillas are really delicious, especially the one with poblanos. Will be getting again! Also 5he chips and guacamole are great and the double tostada salad. It 's baffling to read some critical...


Deborah
Deborah

Today, we visited your San Jose location at 1299 S Winchester Blvd, San Jose, CA 95128. Normally, we frequent your location at 1725 Branham Ln, San Jose, CA 95118. We always order the same thing: 2 Keto Burritos with white meat, extra avocado, and one small soda. At the Branham location, we typically pay $24.87 for this order. However, today at the Winchester location, they tried to charge us $43.00 for the exact same order. I pointed out to the cashier that this was almost $20 more than what we usually pay at the other San Jose location. She was quite rude and insisted that the higher price was due to the location we were in. She seemed pleasant with other customers but was disrespectful to... View menu

San Jose

San Jose

San Jose is a tech hub with diverse cuisine. Typical eats include burritos, pho, sushi, and farm-to-table meals, reflecting its multicultural population and proximity to Silicon Valley.

Categories

  • Family Delight in our family menu, crafted to bring everyone together. Enjoy flavorful dishes that cater to all ages and tastes, ensuring a memorable dining experience filled with joy and shared moments.
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate! View menu
  • Chicken Succulent and savory, our chicken dishes are crafted with tender meat, flavorful seasonings, and diverse culinary inspirations. Enjoy a delectable variety that's sure to satisfy every palate.
  • Catering Catering services offering a diverse range of delicious and beautifully presented dishes, perfect for any event or gathering. Our menu combines creativity with quality ingredients to delight your guests.

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Drive Thru

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