Phone: +13182261325
Address: 1601 Spring St Shreveport, LA 71101-4057, United States
City: Shreveport
Menu Dishes: 31
Reviews: 2495
Website: http://www.ernestsorleans.com
"Never again. I am so embarrassed that such a ?historical? restaurant such as Ernest?s would employ some of the most lackadaisical and uninterested people I have ever had to encounter. Sadly, I have felt more welcome at McDonalds than this place. Hostesses are melancholy and for a lack of a better term, lazy and unhappy. We walked in, walked up to the hostess area and weren?t greeted at all. They looked at us, we said we were going to just sit at the bar and walked rightin. No words exchanged except for one of them saying ?okay?. The only saving grace was the bar staff they were engaging and acted as if they were happy to have our business. We decided to just have crab claws and a salad?.both itemsthat should have been paired with bread. I asked four times for bread and was told it was coming?.it never came. We went outside (out back) where two employees were pulling loaves of bread out of the trunk of a car. I knew they had breadafter seeing that but I never got any. After we finished, we got up to leave walked by the two hostesses, they did not say goodnight, thank you, have a good evening, NOTHING. It was about to storm so my date went to get his truck. While waiting, I turned around to look inside and one of the hostesses was on her cell phone. Let me also add that my silverware was FILTHY. We spent (with tip) around $70 for crab claws, a dinner salad and three drinks. I cannot for thelife of me understand how a restaurant with the reputation that Ernest?s has, would allow such awful people to work for them. I could go on and on about how ?I work in customer service? and how we should be welcoming but it?s not evenabout that at this point it?s about simple human kindness?.Not to mention, the place was so filthy looking (ceiling tiles, etc) that the name John Taffer (sp) ran through my head. I will never return to Ernest?s again. So verydisappointed. 2Johns or Superior will now get my business and hard earned money."
All prices are estimates on menu.